Hybrid Key Account Executive - Pet Nutrition & Care

H&H Group | B Corptm; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

H&H Group in Melbourne is seeking a driven Key Account Executive to grow our Pet Nutrition and Care brand by building strong relationships with new and existing key accounts. You will manage promotional plans, analyze account performance, and collaborate on joint business planning, ranging, and discount programming.

The role offers hybrid working and a dynamic, fast-paced environment. Join a global nutrition leader dedicated to inclusion and impact, with opportunities to influence customer

Qualifications

• Minimum 2+ years in business development, account management, or category management.
• Tertiary degree in Business, Commerce, Analytics or Marketing.
• Strong commercial acumen with growth and customer engagement focus.
• Proven ability to develop relationships and business plans with customers.
• Advanced Excel and data analysis skills.

Responsibilities

• Maximise the promotional plan effectiveness within approved guardrails.
• Identify and deliver projects that unlock business efficiency for the key account and Zesty Paws.
• Coordinate and manage all aspects of promotional submissions and related administration processes.
• Conduct account performance analysis and reporting to inform decision‑making and drive continuous improvement.
• Prepare and analyse data for category reviews to support joint business planning.
• Perform competitor analysis to identify market trends and opportunities.
• Manage and process customer claims efficiently to ensure timely resolution and compliance.
• Support and strengthen customer relationships, contributing to improved ways of working and collaboration.
• Assist in the development and execution of strategic account plans aligned to growth objectives and customer value creation, including portfolio ranging and promotional programming.
• Track investment and manage customer claims efficiently to ensure commercial effectiveness, timely resolution, and compliance.

Skills

Business development

Account management

Customer facing

Category management

Growth mindset

Education

Bachelor's degree in Business/Commerce/Analytics/Marketing

Tools

Excel

Data analysis

Job description

H&H Group in Melbourne is seeking a driven Key Account Executive to grow our Pet Nutrition and Care brand by building strong relationships with new and existing key accounts. You will manage promotional plans, analyze account performance, and collaborate on joint business planning, ranging, and discount programming.

The role offers hybrid working and a dynamic, fast-paced environment. Join a global nutrition leader dedicated to inclusion and impact, with opportunities to influence customer