Senior Key Account Manager — Field & Multi-Channel Growth

Boehringer Ingelheim; Sydney; Presencial; AUD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Boehringer Ingelheim -Animal Health Pty Ltd in Sydney is seeking a Senior Key Account Manager, Companion Animal to drive sustainable growth across strategic accounts in the Australian market.

The role involves senior account leadership, multi-channel planning with veterinary, e-commerce, retail, wholesalers, and corporate networks, and data-driven decision making to translate priorities into commercial plans. Travel across Australia will be required.

Formación

• 8+ years' experience in Key Account Management or equivalent commercial role within Animal Health, FMCG, Consumer Healthcare, Retail or related industry
• Proven capability in account planning, customer growth modelling, negotiation, profitability management, GTN discipline and performance reporting
• Strong analytical capability with ability to convert customer, market and financial data into decisions and executable commercial plans
• Experience developing strategic and tactical promotional plans and evaluating their incremental impact and return
• Proven ability to lead cross-functional plans and deliver execution excellence across multiple stakeholders
• High-quality communication, presentation and influencing skills with senior internal and customer stakeholders
• Proficiency with CRM systems and digital communication or virtual engagement tools
• Proven ability to frame risks, trade-offs and recommendations clearly for senior decision-makers
• Ability to lead through influence, coach peers and improve commercial standards without formal people-management authority
• Demonstrated success leading complex negotiations, tenders or material customer investment decisions with senior stakeholders
• Willingness and ability to travel across Australia as required for customer engagement

Responsabilidades

• Senior strategic customer partnership and executive stakeholder leadership
• Leadership of FMCG-style account planning and multi-year Joint Business Planning
• Ownership of customer growth modelling, scenario planning and performance recovery
• Strategic and tactical promotional planning, optimisation and post-investment learning
• Gross to Net leadership and customer investment accountability
• Leadership of complex commercial negotiations, tenders and contract management
• Omnichannel activation and execution excellence across complex customer environments
• Cross-functional leadership, senior decision support and voice of the customer
• Advanced digital, analytical and CRM capability
• Compliance, governance, ethical promotion and commercial risk leadership
• Convert learning from priority accounts into scalable tools, playbooks and ways of working for the broader KAM team
• Provide senior support for complex customer escalations, recovery plans and major commercial opportunities
• Mentor and coach KAM colleagues, share best practice and raise standards in account planning, negotiation preparation, GTN discipline and performance evaluation
• Act as a senior commercial thought partner to the Head of Channel & Key Account Management on channel priorities, investment choices and customer risks
• Lead selected cross-account and channel growth initiatives requiring coordination across customers and functions

Conocimientos

Executive stakeholder leadership

Account planning

Negotiation

Data-driven decision making

Cross-functional leadership

CRM proficiency

Herramientas

CRM systems

Descripción del empleo

Boehringer Ingelheim -Animal Health Pty Ltd in Sydney is seeking a Senior Key Account Manager, Companion Animal to drive sustainable growth across strategic accounts in the Australian market.

The role involves senior account leadership, multi-channel planning with veterinary, e-commerce, retail, wholesalers, and corporate networks, and data-driven decision making to translate priorities into commercial plans. Travel across Australia will be required.