Hybrid It Support Specialist: M365, Entra & Windows

Bluefin Resources Pty; Sydney; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

Bluefin Resources is seeking an IT Support Specialist to join our team on a permanent basis in a hybrid role based in Sydney CBD. You will provide high-quality technical assistance to internal users and help maintain systems across on-premises and cloud environments.

In this role, you will manage Entra ID, M365, Intune, and Exchange Online, respond to tickets, and collaborate on infrastructure lifecycle projects to ensure smooth IT operations for the business.

Qualifications

• Experience providing IT support to end users.
• Familiarity with cloud and on‑prem environments.
• Strong communication and problem-solving skills.

Responsibilities

• Provide high-quality technical assistance to internal users.
• Manage Entra ID, M365, Intune, and Exchange Online.
• Respond to support tickets and assist on infrastructure lifecycle initiatives.

Skills

Customer support

Communication

Tools

Entra ID

M365

Intune

Exchange Online

Job description

Bluefin Resources is seeking an IT Support Specialist to join our team on a permanent basis in a hybrid role based in Sydney CBD. The role supports internal users with high-quality technical assistance and maintains systems across on-premises and cloud environments.

Responsibilities include managing Entra ID, M365, Intune, Exchange Online, responding to tickets, and collaborating on infrastructure lifecycle.