Hybrid Inside Sales & Customer Support Specialist (Sydney)

O&M Halyard APAC; Sydney; Híbrido; AUD 80.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Birthday leave

Wellness leave

Descripción de la vacante

Owens & Minor (O&M Halyard APAC) in Sydney is seeking an Inside Sales & Customer Support Specialist to support our Australian sales organisation across inside sales, customer support and project coordination. You will manage designated customer accounts, support revenue retention and growth, and coordinate key sales activities including priority projects, backorders, supply disruptions and product samples.

This role offers a hybrid work arrangement and is based in Sydney, with flexibility for

Formación

• Experience in inside sales, sales support, customer support, or account coordination.
• Proven ability to grow revenue and manage key accounts.
• Strong written and verbal communication with customers.
• Proficient in using CRM and data reporting tools.

Responsabilidades

• Manage designated customer accounts through inside sales, maintaining relationships by phone, email, and virtual engagement.
• Support revenue retention and growth by monitoring activity and identifying upsell opportunities.
• Coordinate quotes, pricing requests, and proposals with Salesforce records.
• Provide sales support across Acute and Non Acute teams, including reporting and administration.
• Plan and track priority sales projects with milestones and stakeholders.
• Coordinate product transitions and sales strategies for time-bound initiatives.

Conocimientos

Inside sales

Customer support

Project coordination

Salesforce

Power BI

CRM systems

Account management

Communication skills

Cross-functional collaboration

Herramientas

Salesforce

Power BI

SAP

Descripción del empleo

Owens & Minor (O&M Halyard APAC) in Sydney is seeking an Inside Sales & Customer Support Specialist to support our Australian sales organisation across inside sales, customer support and project coordination. You will manage designated customer accounts, support revenue retention and growth, and coordinate key sales activities including priority projects, backorders, supply disruptions and product samples.

This role offers a hybrid work arrangement and is based in Sydney, with flexibility for