Hybrid Inside Sales & Customer Support Pro

Avery Dennison; Sydney; Hybrid; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and benefits

Growth opportunities

Dynamic and supportive environment

Job summary

Avery Dennison seeks an Inside Sales & Customer Support Specialist in Sydney. The hybrid role balances proactive sales outreach with exceptional customer service and precise order management.

You will handle inquiries, manage data in our systems, and drive customer satisfaction while contributing to sales targets. The ideal candidate thrives in a multitasking, fast-paced environment with attention to detail and strong communication skills.

Qualifications

• Excellent verbal and written communication skills.
• Strong data entry and CRM proficiency required.
• Experience in inside sales or customer service in a B2B environment preferred.

Responsibilities

• Proactively engage with customers to understand needs and guide purchasing decisions.
• Identify and pursue new sales opportunities via inbound/outbound outreach.
• Upsell and cross-sell complementary products or services to existing customers.
• Qualify leads and route opportunities to Outside Sales when needed.
• Prepare and present accurate price quotes and product availability.

Skills

Verbal communication

Written communication

Phone presence

Data entry accuracy

Education

Bachelor's degree in sales/marketing

Associate's degree in sales/marketing

Tools

Oracle Cloud

Google Workspace

Job description

Avery Dennison seeks an Inside Sales & Customer Support Specialist in Sydney. The hybrid role balances proactive sales outreach with exceptional customer service and precise order management.

You will handle inquiries, manage data in our systems, and drive customer satisfaction while contributing to sales targets. The ideal candidate thrives in a multitasking, fast-paced environment with attention to detail and strong communication skills.