Hybrid GM, Loyalty Tech & Platform Leadership

Woolworths Group; Sydney; Hybrid; AUD 250,000 - 350,000; Full time

Job summary

Woolworths Group seeks a General Manager - Loyalty Domain Lead to provide executive leadership, strategic direction, and risk governance across the Loyalty Domain technology ecosystem. Reporting to the Chief Digital Technology Officer, you will own the overarching technology strategy and multi-year roadmap spanning Everyday Rewards, Everyday Insurance, Mobile, Giftcards, and Customer Data.

You will lead an engineering and architecture organisation of 200+ across Australia and New Zealand,

Qualifications

• Extensive senior technology leadership in large enterprise environments.
• Experience leading engineering, platform and architecture teams across geographies.
• Proven ability to govern risk, budgets, and regulatory/compliance needs.

Responsibilities

• Act as trusted technology advisor for Loyalty Domain, aligning tech delivery with business outcomes.
• Own multi-year technology strategy across Loyalty sub-domains: Rewards, Insurance, Giftcards, Data.
• Maintain budget oversight and drive cost optimization and vendor negotiations.
• Ensure high availability, security and regulatory compliance across realtime platforms.
• Champion modern software engineering practices and AI-driven automation.
• Lead Heads of Technology, Architects, Product Leads, and Engineering Managers.

Skills

Senior technology leadership

Cross-geo leadership

Strategic technology direction

Risk governance

AI-driven automation

Enterprise platform architecture

Education

IT or Computer Science degree

Tools

Cloud platforms

Microservices

IAM

Job description

Woolworths Group seeks a General Manager - Loyalty Domain Lead to provide executive leadership, strategic direction, and risk governance across the Loyalty Domain technology ecosystem. Reporting to the Chief Digital Technology Officer, you will own the overarching technology strategy and multi-year roadmap spanning Everyday Rewards, Everyday Insurance, Mobile, Giftcards, and Customer Data.

You will lead an engineering and architecture organisation of 200+ across Australia and New Zealand,