Hybrid Experiential Events Coordinator

Lendigroup1; Sydney; Hybrid; AUD 103,000 - 114,000; Full time

Job summary

The Department of Customer Service in Sydney is seeking an organised Event Coordinator to support the Stakeholder Engagement and Events team. This role covers planning, coordinating and delivering high-quality internal and external events across in-person, hybrid and online formats.

You will collaborate with diverse stakeholders, prepare engagement materials, manage issues and use platforms such as Swift Digital, Slido, MS Teams and Salesforce to ensure successful events and communications.

Qualifications

• strong organisational and event coordination skills
• experience in managing diverse stakeholders with professionalism and clarity
• ability to work independently and in a team environment while meeting multiple deadlines and priorities
• attention to detail and commitment to polished, accurate communications
• experience with event delivery tools including Swift Digital, Slido, MS Teams and virtual event platforms
• flexibility, resilience and a collaborative mindset

Responsibilities

• Plan, coordinate, and deliver in-person, online and hybrid events for internal stakeholders to support organisational priorities.
• Develop and deliver polished event briefs, video presentation content and communications across multiple channels.
• Liaise with internal stakeholders to understand event objectives, logistics and content requirements, ensuring alignment with business outcomes.
• Manage multiple events simultaneously, balancing deadlines and changing priorities.
• Use digital engagement tools (Swift Digital, Slido, MS Teams, Salesforce) to support event registration, live audience engagement and reporting.
• Prepare and maintain operational resources, including event day folders, staff briefs, run sheets and supporting materials.
• Coordinate communication collateral and stakeholder information to meet engagement needs and ensure quality and consistency.
• Update dashboards and reports, evaluate communications and events for continuous improvement.
• Develop guidelines and protocols for communication materials, ensuring accessibility and standards compliance.
• Collaborate with internal teams to support seamless service delivery.

Skills

Organisational skills

Event coordination

Stakeholder management

Deadline driven

Tools

Swift Digital

Slido

MS Teams

Salesforce

Job description

The Department of Customer Service in Sydney is seeking an organised Event Coordinator to support the Stakeholder Engagement and Events team. This role covers planning, coordinating and delivering high-quality internal and external events across in-person, hybrid and online formats.

You will collaborate with diverse stakeholders, prepare engagement materials, manage issues and use platforms such as Swift Digital, Slido, MS Teams and Salesforce to ensure successful events and communications.