Hybrid Education Coordinator for Pharmacy Programs

Blackmores; Sydney; Hybrid; AUD 54,000 - 72,000; Part time

Job summary

Blackmores is seeking an Education Coordinator to support planning, coordinating and delivering pharmacy education programs for the BioCeuticals brand. Based in Warriewood, the part-time 0.8 FTE role combines 3 days in the office with 1 day from home, reporting to the Pharmacy Education Manager ANZ.

You will coordinate events, manage attendee communications, support webinars, analyze feedback, and contribute to program reporting while engaging with internal teams and external partners to drive

Qualifications

• Qualification in Business, Marketing, Administration, Education, Health Sciences, Nutrition, Naturopathy or related field.
• Previous experience in a coordinator, administrator, education support or event coordination role.
• Strong proficiency across Microsoft 365 applications including Outlook, Excel, Word, Teams, SharePoint and Forms.
• Excellent organisational and time-management skills with ability to manage multiple priorities.
• Strong communication skills and confidence engaging with stakeholders.
• High attention to detail and commitment to quality execution.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong administrative skills and comfort working with data, reporting and process coordination.
• Experience using SurveyMonkey, webinar platforms and marketing automation tools will be highly regarded.
• Experience using Canva or similar design platforms will be advantageous.
• A qualification in Naturopathy or Nutrition will be viewed favourably.

Responsibilities

• Coordinating logistics for pharmacy education events, local group trainings and workshops, including venues, registrations, catering and event operations.
• Managing attendee communications, registrations and RSVPs for both face-to-face and virtual education programs.
• Supporting the delivery of webinars, including scheduling, reminders, participant communications and technical coordination.
• Creating, administering and analysing surveys to measure attendee engagement, feedback and Net Promoter Scores (NPS).
• Administering educational program incentives, prize draws and participant rewards.
• Preparing and distributing education-related communications and resources to support program participation.
• Compiling education reporting and insights to help measure program effectiveness and stakeholder engagement.
• Supporting the collection and analysis of education and category performance data to inform future planning and prioritisation.
• Coordinating the preparation, packing and distribution of educational materials, promotional items and event resources.
• Managing stakeholder relationships with internal teams, suppliers, educators and external partners.
• Providing administrative support to ensure the smooth operation of the Pharmacy Education team.
• Supporting continuous improvement initiatives across education processes, systems and ways of working.

Education

Business/Marketing/Administration/Education/Nutrition/Naturopathy qualification

Tools

Microsoft 365

SurveyMonkey

Webinar platforms

Marketing automation tools

Canva

Job description

Blackmores is seeking an Education Coordinator to support planning, coordinating and delivering pharmacy education programs for the BioCeuticals brand. Based in Warriewood, the part-time 0.8 FTE role combines 3 days in the office with 1 day from home, reporting to the Pharmacy Education Manager ANZ.

You will coordinate events, manage attendee communications, support webinars, analyze feedback, and contribute to program reporting while engaging with internal teams and external partners to drive