Hybrid Commercial Property Claims Expert & Coach

QBE Insurance Group; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Wellbeing coaching

Flexible parental leave

Job summary

QBE Insurance Group is seeking a Technical Claims Officer for Commercial Property on a 12-month fixed term contract. The role is hybrid, supporting the service manager and commercial team with technical guidance and collaboration.

You will provide technical expertise across commercial property claims, mentor Claims Officers, and work with customers, brokers, loss adjusters, builders and suppliers to ensure accurate, efficient claim outcomes.

Qualifications

• Experience managing commercial property claims valued at $150,000 or more.
• Coaching or leading a team.
• Strong technical capability within commercial property claims.
• Ability to support others during periods of change.

Responsibilities

• Provide technical expertise across commercial property claims.
• Support and mentor Claims Officers to strengthen technical capability.
• Partner with customers, brokers, loss adjusters, builders and suppliers throughout the claims process.
• Coach and develop claims team members to build capability.
• Contribute to the claims strategy and achievement of team objectives.

Skills

Commercial property claims

Coaching experience

Team leadership

Job description

QBE Insurance Group is seeking a Technical Claims Officer for Commercial Property on a 12-month fixed term contract. The role is hybrid, supporting the service manager and commercial team with technical guidance and collaboration.

You will provide technical expertise across commercial property claims, mentor Claims Officers, and work with customers, brokers, loss adjusters, builders and suppliers to ensure accurate, efficient claim outcomes.