Hybrid Claims Specialist — Return-to-Work Impact

Eml Group; Sydney; Hybrid; AUD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Flexible work from home

Wellbeing program

RewardsHub discounts

Learning & development

Employee Assistance Program

Parental leave

Zusammenfassung

EML, a leading Workers Compensation and Personal Injury Claims Management firm, invites applications for a permanent, full-time Claims Specialist based in Sydney. Join a diverse team within the Specialised Insurance Group (SIG) supporting Hospitality Industry Insurance and Trinity Insurance portfolios.

Expect end-to-end claims support, liability assessment, treatment coordination and recovery focus. Shortlisted applicants will attend a face-to-face Assessment Centre in Sydney.

Qualifikationen

• Experience in allied health, rehabilitation or case management is highly regarded.
• Excellent communication and relationship-building skills.
• Resilient, empathetic and able to manage competing priorities.
• Thrive in a collaborative and fast-paced environment.
• Passionate about helping people get their lives back.

Aufgaben

• Manage a portfolio of physical and psychological claims.
• Liaise with injured workers, employers, providers and internal stakeholders.
• Support recovery and return to work planning.
• Manage payments, treatment approvals and claim reviews.
• Facilitate case conferences and stakeholder meetings as required.

Kenntnisse

Customer service

Case management

Communication

Empathy

Jobbeschreibung

EML, a leading Workers Compensation and Personal Injury Claims Management firm, invites applications for a permanent, full-time Claims Specialist based in Sydney. Join a diverse team within the Specialised Insurance Group (SIG) supporting Hospitality Industry Insurance and Trinity Insurance portfolios.

Expect end-to-end claims support, liability assessment, treatment coordination and recovery focus. Shortlisted applicants will attend a face-to-face Assessment Centre in Sydney.