Hybrid Claims & Admin Support Specialist

WorkCover Queensland; Brisbane; Hybrid; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Hybrid work

Learning and development

Wellbeing program

Study assistance

Job summary

WorkCover Queensland is seeking a proactive Business Support Administrator to help run the day-to-day administration of workers' compensation claims in a supportive corporate environment. You'll process invoices, receipts and payments, manage information release requests and records, support provider registration and respond to payment and records queries, while maintaining accuracy and timeliness.

Hybrid work arrangements and personalised learning opportunities are offered to support your

Qualifications

• You may have recently started your administration career or have a couple of years' experience in an administration, customer service, data entry or processing role. You'll have strong attention to detail and enjoy structured, process-driven work where accuracy matters.
• You'll be confident using Microsoft Office applications and have strong computer and data-entry skills, including the ability to type approximately 60 words per minute. You'll be organized, adaptable and comfortable managing competing priorities while providing professional support to customers and stakeholders.

Responsibilities

• Process invoices, receipts and payments, manage information release requests and records, support provider registration and respond to payment and records queries.
• Support common law and settlement-related administration, ensuring information is handled accurately, securely and within required timeframes.

Job description

WorkCover Queensland is seeking a proactive Business Support Administrator to help run the day-to-day administration of workers' compensation claims in a supportive corporate environment. You'll process invoices, receipts and payments, manage information release requests and records, support provider registration and respond to payment and records queries, while maintaining accuracy and timeliness.

Hybrid work arrangements and personalised learning opportunities are offered to support your