Claims Invoicing Admin Specialist

DXC Technology; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

DXC Technology in Melbourne is seeking an organised Administration Assistant to support the Workers Compensation team with invoicing and claims processing. You will collaborate with claims and finance to ensure accurate WorkCover payments, while handling high-volume admin tasks and ensuring compliance with WorkSafe Victoria requirements.

The role focuses on processing invoices for medical and related services, reconciling records, and resolving payment queries.

Qualifications

• Previous experience in administration, invoice processing, accounts payable or financial administration.
• Experience in insurance, workers compensation or claims is desirable but not essential.
• Strong data entry and organisational skills.

Responsibilities

• Process invoices for medical, allied health and other claim-related services.
• Check invoice details against claim records and ensure payments are correctly coded and allocated.
• Identify and escalate discrepancies, duplicate invoices or incorrect payment requests.
• Manage invoice processing within established service levels and accuracy targets.
• Support the recoveries process by identifying and reporting incorrect or erroneous payments.
• Respond to and resolve payment queries with frontline claims and finance teams.
• Maintain accurate records and ensure all administrative tasks are completed within required timeframes.
• Follow WorkSafe scheme rules, claims procedures and DXC processes.
• Contribute to a collaborative team environment and support the broader claims function as required.

Skills

Data entry

Excel

Microsoft Office

Attention to detail

Accounts payable

Invoicing

Job description

DXC Technology in Melbourne is seeking an organised Administration Assistant to support the Workers Compensation team with invoicing and claims processing. You will collaborate with claims and finance to ensure accurate WorkCover payments, while handling high-volume admin tasks and ensuring compliance with WorkSafe Victoria requirements.

The role focuses on processing invoices for medical and related services, reconciling records, and resolving payment queries.