Hybrid Call Centre Specialist (Remote/Hybrid)

Randstad Pty; Adelaide; Hybrid; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Onsite parking

Comprehensive training

Job summary

Randstad is seeking expressions of interest for full-time customer service representatives focused on delivering excellent outcomes. Roles are in banking and finance, with hybrid work after training and probation. Responsibilities include handling inquiries by phone and email, processing requests efficiently, and performing data entry.

Training and ongoing coaching will support skill development. Ideal candidates have strong communication, empathy, and the ability to thrive in busy environments.

Qualifications

• Customer service experience across industries is acceptable.

Responsibilities

• Answering customer queries via phone and email, always focusing on the customer's needs
• Ensuring that customer requests are actioned efficiently and effectively
• Administration and data entry

Skills

Customer service

Communication

Empathy

Professionalism

Multi-tasking

Job description

Randstad is seeking expressions of interest for full-time customer service representatives focused on delivering excellent outcomes. Roles are in banking and finance, with hybrid work after training and probation. Responsibilities include handling inquiries by phone and email, processing requests efficiently, and performing data entry.

Training and ongoing coaching will support skill development. Ideal candidates have strong communication, empathy, and the ability to thrive in busy environments.