Hybrid Bookings & Admin Officer – Community Education

Surf Life Saving NSW; Sydney; Hybrid; AUD 42,000 - 60,000; Part time

Benefits offered by this job

Hybrid working options

Extra paid day off around Christmas

Time in lieu

Professional development opportunities

Onsite parking

Salary Packaging benefits

Employee assistance program (EAP)

Job summary

Surf Life Saving NSW in Belrose NSW is seeking a part-time Bookings & Administration Officer to join our Community Education team. You will manage bookings, coordinate administrative tasks and support delivery of water safety programs across NSW.

The role emphasizes strong customer service, data accuracy, and teamwork, with hybrid work options, onsite parking, and opportunities for professional development.

Qualifications

• Proven experience in an administrative or bookings coordination role.
• Exceptional customer service and stakeholder engagement skills.
• Strong written and verbal communication abilities.
• High levels of accuracy, attention to detail and organisation.
• The ability to multitask, prioritise workloads and meet deadlines.
• Proficiency in Microsoft Office Suite, particularly Word, Excel and Outlook.
• A proactive, self-motivated approach and the ability to work autonomously or in a team.
• Experience using FoundU rostering software (desirable).

Responsibilities

• Serve as the first point of contact for enquiries, delivering high-quality customer service.
• Coordinate bookings, including allocation of casual staff, resources and equipment.
• Maintain accurate booking, evaluation and stakeholder data.
• Liaise with clients, stakeholders and casual staff to support program delivery.
• Manage administrative processes, correspondence, filing systems and documentation.
• Process quotations, invoices and timesheet administration.
• Monitor and maintain program resources and equipment, including stocktakes and distribution.
• Provide general administrative support to the Community Education team.
• Assist team with quoting requirements and equipment ordering.

Skills

Administrative experience

Bookings coordination

Customer service

Microsoft Office

Communication skills

Tools

FoundU rostering

Job description

Surf Life Saving NSW in Belrose NSW is seeking a part-time Bookings & Administration Officer to join our Community Education team. You will manage bookings, coordinate administrative tasks and support delivery of water safety programs across NSW.

The role emphasizes strong customer service, data accuracy, and teamwork, with hybrid work options, onsite parking, and opportunities for professional development.