Community Education Booking & Admin Officer (Hybrid)

Surf Life Saving NSW; Sydney; Hybrid; AUD 36,000 - 54,000; Part time

Benefits offered by this job

Hybrid working options

Time in lieu for extra hours

Onsite parking

Fitness Passport discount

Employee assistance program (EAP)

Salary Packaging benefits

Learning and development opportunities

Job summary

Surf Life Saving NSW in Belrose, NSW, Australia is seeking a Bookings & Administration Officer to join the Community Education team on a part-time contract through to June 2027. You will manage bookings, coordinate staff and resources, and provide essential admin support to education programs and events.

The role requires strong organisational and communication skills, experience in bookings coordination, and proficient use of MS Office. Hybrid working options and employee benefits are available.

Qualifications

• Experience in an administrative or bookings coordination role.
• Exceptional customer service and stakeholder engagement skills.
• Strong written and verbal communication abilities.
• High levels of accuracy, attention to detail and organisation.
• Ability to multitask, prioritise workloads and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Proactive, self-motivated and able to work autonomously or in a team.
• Experience with rostering software such as FoundU is desirable.

Responsibilities

• Serve as the first point of contact for enquiries and deliver high-quality customer service.
• Coordinate bookings, including allocation of casual staff, resources and equipment.
• Maintain accurate booking, evaluation and stakeholder data.
• Liaise with clients, stakeholders and casual staff to support program delivery.
• Manage administrative processes, correspondence, filing and documentation.
• Process quotations, invoices and timesheet administration.
• Monitor and maintain program resources and equipment, including stocktakes.
• Provide general administrative and project support to the Community Education team.
• Assist with quoting requirements and equipment ordering in a timely manner.

Skills

Customer service

Stakeholder engagement

Communication

Attention to detail

Organization

Multitasking

MS Office

Autonomy

FoundU rostering

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

FoundU rostering software

Job description

Surf Life Saving NSW in Belrose, NSW, Australia is seeking a Bookings & Administration Officer to join the Community Education team on a part-time contract through to June 2027. You will manage bookings, coordinate staff and resources, and provide essential admin support to education programs and events.

The role requires strong organisational and communication skills, experience in bookings coordination, and proficient use of MS Office. Hybrid working options and employee benefits are available.