Hybrid Admin Officer – Compliance & Amenity

Kingston City Council; Melbourne; Hybrid; AUD 76,000 - 80,000; Full time

Benefits offered by this job

Hybrid work options

Flexible work options

Learning & development programs

Salary packaging

Purchase leave options

Career development opportunities

Study assistance

Discounted gym memberships

Parental leave 16 weeks

Employee assistance program

Social club events

Close to public transport

Free onsite parking

Job summary

Kingston City Council is seeking an Administration Officer to join the Business Support team within the Compliance and Amenity Department. The role focuses on accurate information flow, records management, and timely processing of registrations, permits, and requests.

You will support the department with document handling, data entry in Pathway, and electronic records in the Content Management system, contributing to a customer-centric service across the Council.

Qualifications

• Background or qualification in administration.
• Experience using a customer relation management system; Pathway and Content Management would be desirable.
• Excellent communication and time management skills.

Responsibilities

• Coordinate information across the Compliance and Amenity Department to ensure customer-centric service.
• Provide administrative support: word processing, filing, records maintenance, registrations and renewals, permit issuance, bookings, and correspondence distribution.
• Record customer service requests electronically in Pathway and route urgent cases appropriately.
• Maintain electronic records in the Content Management system.
• Support department-wide tasks and cross-team collaboration.

Skills

Administration

CRM experience

Time management

Education

Administrative qualification

Tools

Pathway

Content Management

Job description

Kingston City Council is seeking an Administration Officer to join the Business Support team within the Compliance and Amenity Department. The role focuses on accurate information flow, records management, and timely processing of registrations, permits, and requests.

You will support the department with document handling, data entry in Pathway, and electronic records in the Content Management system, contributing to a customer-centric service across the Council.