Hybrid Admin Officer – Compliance & Amenity

Council Jobs; Melbourne; Hybrid; AUD 76,000 - 80,000; Full time

Benefits offered by this job

Hybrid work options

Salary packaging

Flexible work options

Job summary

Kingston City Council is seeking an Administration Officer to join the Compliance & Amenity team in Cheltenham, Melbourne. You will support the department with customer‑centric service and efficient information flow across the organisation.

The role includes entering service requests in Pathway, maintaining records in Content Manager, processing permits, bookings, and communications. A background in administration and strong communication skills are essential.

Qualifications

• Background or qualification in administration.
• Experience using Pathway and Content Management systems.
• Excellent communication and time management skills.

Responsibilities

• Ensure a customer-centric service across the organisation.
• Coordinate information into and out of the department with all levels.
• Provide admin support: word processing, filing, records, registrations, permits.
• Enter service requests in Pathway and route urgent cases to staff.
• Maintain electronic records in Content Manager.

Skills

Customer relationship management

Communication

Time management

Administration

Education

Administration qualification

Tools

Pathway

Content Management System

Job description

Kingston City Council is seeking an Administration Officer to join the Compliance & Amenity team in Cheltenham, Melbourne. You will support the department with customer‑centric service and efficient information flow across the organisation.

The role includes entering service requests in Pathway, maintaining records in Content Manager, processing permits, bookings, and communications. A background in administration and strong communication skills are essential.