Planning & Growth Administration Officer (Hybrid)

Cardinia Shire Council; Melbourne; Hybrid; AUD 73,000 - 84,000; Full time

Benefits offered by this job

Rostered day off

Hybrid & flexible work arrangements

Job summary

Cardinia Shire Council is seeking an Administration Officer in Planning and Growth to provide high-quality administrative support for planning permit applications, amendments and related processes. You will enter and maintain records across Council systems, prepare notices and letters, and coordinate referrals while delivering professional customer service.

The role offers exposure to both statutory and strategic planning within a collaborative team, with a hybrid working arrangement and a

Qualifications

• Demonstrated experience in general office administration within a fast-paced, customer-focused environment.
• Experience supporting statutory planning processes would be highly regarded.
• Clear written and verbal communication skills and the ability to build positive working relationships.
• Proficiency in Microsoft Office and the ability to learn new systems.
• Knowledge of planning, building or compliance matters would be advantageous but not essential.

Responsibilities

• Providing high-quality administrative support for planning permit applications, amendments, approvals, Planning Scheme Amendments and related planning processes.
• Entering and maintaining accurate information across Council systems, including records for applications, enquiries, referrals, submissions, objections and customer requests.
• Preparing and processing letters, permits, notices, certificates, submissions and other planning documentation.
• Coordinating referral, notification and submission processes in accordance with statutory and strategic planning requirements.
• Delivering responsive and professional customer service through telephone, counter and written enquiries.
• Processing fees, invoices and purchase orders accurately and within required timeframes.
• Supporting meetings, workshops, community consultation, reporting, historic record searches, VCAT matters and Planning Panels.
• Maintaining forms and templates and contributing ideas that improve administration, business processes and customer service.

Skills

Organisation & planning

Customer service

Written & verbal communication

Microsoft Office

Interpersonal skills

Education

Certificate in Business (Office Administration)

Tools

Microsoft Office

Job description

Cardinia Shire Council is seeking an Administration Officer in Planning and Growth to provide high-quality administrative support for planning permit applications, amendments and related processes. You will enter and maintain records across Council systems, prepare notices and letters, and coordinate referrals while delivering professional customer service.

The role offers exposure to both statutory and strategic planning within a collaborative team, with a hybrid working arrangement and a