Hybrid Admin Officer – Compliance & Amenity

Administration; Melbourne; Hybrid; AUD 76,000 - 80,000; Full time

Benefits offered by this job

Hybrid work options

Onsite parking

Professional development

Job summary

Kingston Council is seeking an Administration Officer to support the Compliance and Amenity Department in a hybrid work environment. You will process registrations, renewals, permits, and correspondence while maintaining accurate electronic records and coordinating with staff across the Council.

The role requires administration background, experience with Pathway and Content Management would be desirable, and strong communication and time-management skills.

Qualifications

• Background or qualification in administration.
• Experience using a customer relation management system, use of Pathway and Content Management would be desirable.
• Excellent communication and time management skills.

Responsibilities

• Be an integral part of the Compliance and Amenity Department with the primary function to ensure a customer centric service is provided to all community members and staff within the Organisation.
• Ensure accurate and timely coordination of information into and out of the department, as the position works with employees at all levels across Council.
• Provide administrative support to the department as a whole, including word processing, filing and maintenance of records, processing registrations and renewals, issuing of permits, bookings and distribution of correspondence to the department.
• Input accurate records of customer service requests electronically using Council database system (Pathway) and allocate urgent cases to the appropriate Officer.
• Maintain accurate electronic records using Council’s records management system (Content Management)

Skills

Administration

CRM systems

Communication

Time management

Tools

Pathway

Content Management

Job description

Kingston Council is seeking an Administration Officer to support the Compliance and Amenity Department in a hybrid work environment. You will process registrations, renewals, permits, and correspondence while maintaining accurate electronic records and coordinating with staff across the Council.

The role requires administration background, experience with Pathway and Content Management would be desirable, and strong communication and time-management skills.