HVAC Service Team Lead — Path to Manager

Katz Recruitment; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Katz Recruitment is seeking a Service Team Leader for the HVAC division in Blacktown, NSW, to guide a team of about 13 service technicians and coordinate service activities across NSW. The role blends hands-on technical leadership with people management to sustain high standards of service delivery.

Ideal candidates will have strong HVAC experience, a practical leadership style, and a commitment to safety. There is potential for progression toward NSW Service Manager through succession planning.

Qualifications

• Strong HVAC industry experience with troubleshooting and repairs.
• Proven leadership or mentoring experience with technicians.
• Excellent communication and interpersonal skills to manage a technical team.

Responsibilities

• Lead and develop a team of HVAC service technicians (~13).
• Coordinate service activities, maintenance, repairs and commissioning work.
• Support technicians with technical challenges and customer issues.
• Promote high workmanship standards, safety and customer service.
• Ensure timely completion of service activities and accurate reporting.
• Collaborate with internal teams to optimise workloads and resources.
• Identify opportunities to improve team performance and processes.
• Foster a positive, accountable, collaborative team environment.

Skills

HVAC experience

Leadership

Communication

Team supervision

Job description

Katz Recruitment is seeking a Service Team Leader for the HVAC division in Blacktown, NSW, to guide a team of about 13 service technicians and coordinate service activities across NSW. The role blends hands-on technical leadership with people management to sustain high standards of service delivery.

Ideal candidates will have strong HVAC experience, a practical leadership style, and a commitment to safety. There is potential for progression toward NSW Service Manager through succession planning.