Human Resource Officer

Your Best Life Disability and Health Services; Maroochydore; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Professional development

On-site role in Maroochydore

Job summary

Your Best Life Disability and Health Services in Maroochydore is seeking a Human Resource Officer (Quality and Safety Compliance) to ensure staff are compliant, trained and ready to work. You’ll manage pre-shift checks, ongoing certification tracking, onboarding, recruitment support and audit-ready records.

You will use Employment Hero and MS Office, liaise with managers, and support WHS and NDIS Practice Standards across the organisation. This is a full-time, on-site role based in Maroochydore.

Qualifications

• Experience in HR administration, compliance or a similar role (NDIS, disability or health sectors preferred).
• Understanding of NDIS worker screening, staff compliance requirements and NDIS Practice Standards.
• Strong computer skills including MS Office and HR systems (Employment Hero a plus).
• Clear written and verbal communication skills.
• Certificate IV in HR or related field (or working towards one) is highly regarded.

Responsibilities

• Pre-shift compliance: ensure new/returning staff meet all requirements before starting (NDIS checks, police checks, licences, First Aid/CPR, right to work).
• Ongoing compliance: track expiring certifications and follow up well before due; manage declarations and policy acknowledgements.
• Training: set up staff in training centre, monitor modules and prepare reports for managers.
• Onboarding/induction: send welcome emails, complete paperwork, ensure systems access on day one.
• Recruitment support: post ads, coordinate interviews, conduct reference checks.
• Quality and records: maintain HR, compliance and training records for audits and WHS/quality administration.

Skills

NDIS compliance

HR administration

Education

Certificate IV in Human Resources

Tools

MS Office

Employment Hero

Job description

Your Best Life Disability and Health Services – Maroochydore QLD

Are you the kind of person who loves a checklist, notices when something's about to expire and gets satisfaction from making sure nothing slips through the cracks? We're looking for a Human Resource Officer (Quality and Safety Compliance) to keep our workforce compliant, trained and ready to go.

About us

Your Best Life Disability and Health Services (YBL) is a registered NDIS provider supporting participants across the Sunshine Coast. Our person-centred approach puts participants at the centre of every decision about their care. That only works when our team is safe, skilled and ready to support them.

About the role

As our Human Resource Officer (Quality and Safety Compliance), you’ll report to the Manager of Human Resources. Your job is to make sure every staff member is compliant, trained and ready to work. You’ll check that compliance is cleared before anyone starts a shift, keep certifications and training current across the organisation, and give every new starter a smooth, welcoming first day.

What you’ll do

• Pre-shift compliance: check that new and returning staff have met every requirement before they start, including NDIS Worker Screening, police checks, licences, qualifications, First Aid/CPR and right to work. Let managers and rostering know when someone isn’t cleared.
• Ongoing compliance: track expiring certifications such as CPR, First Aid and driver licences, and follow staff up well before they fall due. Send out and chase Declarations of Interest, policy acknowledgements and WHS acknowledgements.
• Training: set staff up in the NGO Training Centre, monitor module completion and prepare outstanding training reports for managers.
• Onboarding and induction: send welcome emails, make sure inductions and paperwork are completed, and work with managers and IT so each new starter has a contact person, a computer and system access ready on their first day.
• Recruitment support: post job ads, coordinate interviews, complete reference checks and keep in touch with candidates.
• Quality and records: keep HR, compliance and training records accurate, confidential and ready for audit in Employment Hero. Support audits and help with WHS, child safe and quality administration.

About you

You’re organised, you notice the details and you don’t let things slip. You can follow people up in a way that’s friendly but persistent, and you keep things diplomatic and confidential while you do it.

You’ll bring:

• Experience in HR administration, compliance or a similar role, ideally in the NDIS, disability, health or human services sector
• An understanding of NDIS worker screening, staff compliance requirements and the NDIS Practice Standards
• Strong computer skills, including MS Office, HR systems (Employment Hero is a plus) and learning management systems
• Clear written and verbal communication skills
• A Certificate IV in Human Resources, Business Administration or a related field (or working towards one), which is highly regarded

Mandatory requirements

• NDIS Worker Screening Check
• Working with Children Check
• NDIS Worker Orientation Module
• National Police Check
• Current Queensland Driver Licence
• Right to work in Australia

You may occasionally need to travel to other YBL sites in a company car or your own vehicle.

What we offer

• A full-time, permanent role in Maroochydore
• Regular supervision and professional development
• Opportunities for progression in a supportive team
• Generous salary packaging (up to $15,900 + additional options)

Our commitments

YBL is a child safe organisation. We are committed to the safety, wellbeing and empowerment of all children and young people and of the people we support. We have zero tolerance for abuse. All candidates are thoroughly screened, including reference checks and the relevant worker screening checks.

YBL is committed to an inclusive, diverse and safe workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds and LGBTIQA+ people.