Youth Team Leader

Well Life Services; Toowoomba Regional; Presencial; AUD 65.000 - 85.000; Jornada completa

Descripción de la vacante

Well Life Services is seeking a proactive leader to oversee Youth Worker teams and ensure high-quality, trauma-informed care for young people in our community services setting.

The role combines on-the-floor duties with administration, supporting a collaborative team to deliver personalised care and development plans for young people and families.

Formación

• Proven leadership experience in the human services sector.
• Strong knowledge of relevant child protection and disability standards.
• Excellent communication and organisational skills.

Responsabilidades

• Provide leadership, supervision, and support to Youth Workers.
• Oversee daily operations and ensure compliance with quality standards and child protection regulations.
• Develop and maintain support plans for young people with stakeholders.
• Foster a home-like, safe, and nurturing environment.
• Manage rosters and participate in the on-call roster.
• Conduct performance management and staff development.
• Build strong relationships with young people and families.
• Ensure documentation and policies are followed.

Conocimientos

Leadership

Staff supervision

Communication

Organisational skills

Educación

Degree in Child, Youth & Family, Community Services, Disability, or related field

Descripción del empleo

We partner with children, young people, and their communities to deliver personalised, inclusive, and therapeutic care. We empower every young person to be valued, heard, and supported in leading their own life, through the provision of allied health, youth residential care, support coordination, and lifestyle support services.

About the Role

This position offers a dynamic mix of responsibilities, combining on-the-floor duties with administrative tasks. You’ll enjoy variety in your day, working directly with our team and Young People. You will ensure the highest quality of care for young people in a trauma-informed, therapeutic environment.

This role is pivotal in supporting young people to thrive, while also fostering a positive and supportive team culture.

Key Responsibilities

• Provide leadership, supervision, and support to Youth Workers
• Oversee daily operations and ensure compliance with Human Services Quality Standards and Child Protection Regulations
• Develop and maintain support plans for young people in collaboration with stakeholders
• Foster a home-like, safe, and nurturing environment
• Manage rosters and participate in the on-call roster
• Conduct performance management and staff development
• Build strong relationships with young people, their families, and external stakeholders
• Ensure accurate documentation and compliance with all policies and procedures

About You

• Degree in Child, Youth & Family, Community Services, Disability, or related field (essential)
• Demonstrated leadership experience in the human services sector
• Strong understanding of Child Protection Act, Disability Services Act, and relevant standards
• Excellent communication, interpersonal, and organisational skills
• Ability to work autonomously and as part of a team
• Current Working with Children Blue Card, NDIS Worker Screening Check, First Aid & CPR, and Full QLD Driver’s Licence (essential)
• Commitment to ongoing professional development

Why Join Us?

• Supportive and inclusive team culture
• Opportunities for professional growth and development
• Make a real difference in the lives of young people

Well Life Services is an equal opportunity employer. We welcome applications from individuals of all backgrounds and abilities.

Please note: Only shortlisted candidates will be contacted for the next stage of the recruitment process.