Senior Support Worker - Adults Residential

Civic Recruitment Limited; Horsham; On-site; AUD 24,000 - 32,000; Full time

Job summary

Civic Recruitment Limited is seeking a Senior Residential Support Worker for a 2‑month contract at Hobbs Field, Horsham. The role requires supporting adults with mental and physical health needs within a residential service, with a 37-hour week and a shift rota including even- ings, weekends, and sleep-ins.

The successful candidate will work as part of a multidisciplinary team, follow care plans, document daily notes, and contribute to person‑centred outcomes and wellbeing for service users.

Qualifications

• NVQ Level 3 in Health & Social Care (or equivalent) or significant relevant experience.
• Experience in residential care, supported living, or social care settings.
• Experience supporting adults with mental health and/or physical needs.
• Ability to work flexible shifts including evenings, weekends, and sleep-ins.

Responsibilities

• Provide high-quality care and support within a residential setting.
• Promote independence and encourage service users to achieve agreed outcomes.
• Support individuals with daily living activities, personal care, and community participation.
• Assist service users in developing and maintaining life skills.
• Support the Manager with day-to-day operation and handovers.
• Maintain a safe, supportive living environment and align care with plans.

Skills

Communication skills

Interpersonal skills

Flexibility

Teamwork

Leadership

Education

NVQ Level 3 in Health & Social Care

Leadership training

Safeguarding Adults training

Medication administration training

Job description

Senior Support Worker - Adults Residential

Horsham, United Kingdom | Posted on 10/07/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector‑specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre‑screened candidates, Civic Recruitment Limited is well‑positioned to cater to the specific needs of both public and private sectors.

Job Description

Senior Residential Support Worker – 2 Month Contract

Location: Hobbs Field, Horsham

Contract: Temporary (2 Months)

Working Pattern: Shift rota covering Monday to Sunday (to be discussed at interview)

Requirements

Requirements:

• Experience in residential care, supported living, or social care environments.
• Experience supporting adults with mental health, physical health, or complex support needs.
• Ability to work flexible shifts, including evenings, weekends, and sleep-in duties.
• Strong communication and interpersonal skills.
• Ability to support and motivate service users to achieve positive outcomes.

Summary

This role involves a 2-month contract within a Residential Service, focusing on supporting adults with mental and physical support needs to enhance their independence and daily living skills. As part of a multi-disciplinary team, you will contribute to the day-to-day operations of the service, assist the Manager with operational tasks, and deliver high-quality, outcome-focused care that fosters independence, wellbeing, and social inclusion. You will also collaborate with colleagues to implement person‑centred care plans, encouraging service users to achieve their individual goals.

Responsibilities

• Service User Support
  • Provide high-quality care and support within a residential setting.
  • Promote independence and encourage service users to achieve agreed outcomes.
  • Support individuals with daily living activities, personal care, and community participation.
  • Assist service users in developing and maintaining life skills.
• Residential Service Delivery
  • Support the Manager with the day-to-day operation of the service.
  • Take responsibility for designated areas of work within the service.
  • Maintain a safe, supportive, and positive living environment.
  • Ensure care delivery aligns with care plans and organisational procedures.
• Outcome-Based Care
  • Support service users to achieve their outcome‑focused care objectives.
  • Monitor and record progress against support plans.
  • Encourage choice, dignity, independence, and inclusion.
  • Promote positive risk‑taking where appropriate.
• Staff Support & Team Working
  • Support colleagues in delivering high-quality care services.
  • Collaborate with the wider care team and external professionals.
  • Contribute to handovers, team meetings, and service reviews.
  • Share information appropriately to maintain continuity of care.
• Safeguarding & Welfare
  • Promote the safeguarding and wellbeing of vulnerable adults.
  • Recognise and report safeguarding concerns in accordance with procedures.
  • Ensure the safety of service users, visitors, and colleagues.
  • Respond appropriately to challenging situations.
• Record Keeping & Reporting
  • Maintain accurate records and documentation.
  • Complete daily notes, incident reports, and care records.
  • Ensure all records meet service standards and regulatory requirements.
• Community Access & Activities
  • Support individuals to access community activities and services.
  • Escort service users to appointments, activities, and holidays.
  • Promote social interaction and community engagement.
• Residential care setting supporting adults with mental and physical support needs.
• Shift-based rota covering Monday to Sunday.
• Regular interaction with vulnerable adults who may occasionally present distressed, challenging, or complex behaviours.
• Team-based environment focused on delivering person-centred care.

Person Specification

Qualifications

• NVQ Level 3 in Health & Social Care (or equivalent) or significant relevant residential care experience.
• Leadership or supervisory training.
• Safeguarding Adults training.
• Medication administration training.

Knowledge

• Understanding of person-centred and outcome-based care.
• Knowledge of safeguarding adults and care standards.
• Understanding of supporting individuals with physical and mental health needs.
• Awareness of equality, diversity, dignity, and inclusion principles.

Experience

• Experience in residential care, supported living, or social care settings.
• Experience supporting adults with mental health and/or physical support needs.
• Experience implementing care plans and support plans.
• Experience maintaining accurate records and reports.
• Previous local authority or adult social care experience.
• Experience supporting staff or taking lead responsibility within a service.
• Experience working with complex behaviours or challenging situations.
• Excellent communication and interpersonal skills.
• Ability to build positive relationships with service users.
• Strong organisational and time-management skills.
• Ability to work independently and as part of a team.
• Ability to remain calm under pressure.
• Good observation, recording, and reporting skills.
• Strong problem-solving and decision‑making abilities.

Additional Information

• This is a 2-month temporary contract.
• Location: Hobbs Field, Horsham.
• 37 hours per week.
• Shift rota covering Monday to Sunday.
• Sleep-in duties required on a rota basis.
• Flexibility to work evenings, weekends, and support holidays where required.
• Pay is provided on a bi-weekly basis.
• Previous residential care or adult social care experience is highly desirable.