HR Process Workflow Specialist

GHD; City of Brisbane; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

GHD is seeking a highly collaborative HR Process Workflow Specialist to join the People Operations team. The role focuses on optimizing, governing, and automating HR workflows within Oracle Cloud HCM to eliminate bottlenecks and drive efficiency across the employee lifecycle.

You will map business rules to precise configurations, maintain thorough documentation, and lead testing and training efforts to ensure successful adoption of system-led workflows.

Qualifications

• 7+ years of experience blending HR process mapping and technical system configurations.
• Hands-on experience working with or configuring workflows within Oracle Cloud HCM / Fusion Applications.
• Deep experience creating detailed functional specification documents, BRDs, and process flowcharts.

Responsibilities

• Audit & Optimize HR Processes: Evaluate handoffs and bottlenecks to design lean, standardized processes.
• Architect Oracle Workflows: Map requirements into Oracle Cloud HCM configurations.
• Establish Workflow Governance: Ensure governance aligned with compliance, data security, and global HR rules.
• Cross-Functional Collaboration: Partner across internal services to ensure end-to-end data integration.
• Maintain Comprehensive Documentation: Create and own process maps, configuration logs, runbooks, SOPs.
• Bridge Strategy & Technology: Translate HR rules into precise technical configurations.
• Manage Workflow Testing: Lead functional configuration testing and UAT across functions.
• Support Adoption & Training: Lead workshops and change-management for system updates.

Skills

HR process mapping

Cross-functional collaboration

Documentation

Tools

Oracle Cloud HCM

Lucidchart

MS Visio

Miro

Job description

Job Description

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day

That’s why we pledge to support and empower all of our people to make a positive impact when working

That’s why we pledge to support and empower all of our people to make a positive impact when working with the right technology and training as you bring ideas and projects to life. Together with your colleagues, clients and partners, you'll make an impact that is felt by all. See where your commitment could take you.

Who are we looking for?

We’re looking for a highly collaborative HR Process Workflow Specialist to join our People Operations team.

You will drive the optimization, governance, and automation of our human resource workflows, uncover operational bottlenecks, and re-engineer them into efficient, automated, system-led workflows within Oracle Cloud HCM.

You will (not limited to):

• Audit & Optimize HR Processes: Evaluate manual handoffs and bottlenecks across the employee life cycle to design leaner, standardized processes.


• Architect Oracle Workflows: Map complex business requirements directly into Oracle Cloud HCM configurations


• Establish Workflow Governance: Ensure governance frameworks are met for system changes, ensuring workflow modifications align with compliance standards, data security policies, and global HR rules.


• Cross-Functional Collaboration: Partner actively across internal business services teams and systems to ensure end-to-end process and data integration and fluidity.


• Maintain Comprehensive Documentation: Author, update, and own critical technical and functional artifacts, including process maps, technical configuration logs, system runbooks, and standard operating procedures (SOPs).


• Bridge Strategy & Technology: Translate complex HR business rules into precise technical configurations


• Manage Workflow Testing: Lead functional configuration testing and User Acceptance Testing (UAT) across intersecting business functions for all newly deployed system pathways.


• Support Adoption & Training: Facilitate collaborative workshops and change-management initiatives to support diverse business teams through system updates and process changes.

What would you bring to the team?

• Experience: 7+ years of experience blending HR process mapping and technical system configurations.


• Oracle HCM Knowledge: Hands-on experience working with or configuring workflows within Oracle Cloud HCM / Fusion Applications.


• Documentation Mastery: Deep experience creating detailed functional specification documents, business requirements documents (BRDs), and process flowcharts.


• Process Mapping Tools: High proficiency with visualization software such as Lucidchart, MS Visio, or Miro.


• Methodology: Strong understanding of continuous improvement frameworks (e.g., Lean, Six Sigma) and workflow governance structures applied to digital workspaces.


• Strong Collaboration TrackRecord: Proven success collaborating with stakeholders outside of HR, to deliver unified enterprise workflows.

• GHD embraces a range of flexible work practices to create a work environment focused on well-being, flexibility and productivity where our people can thrive.

GHD is an equal opportunity employer, and we want everyone to be fully participate in our recruitment process.

We value a diverse workforce and an inclusive culture.

We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.