HR Coordinator

Apiam Animal Health Limited; Melbourne; On-site; AUD 80,000 - 90,000; Full time

Benefits offered by this job

Professional development and study支

Retail discounts

Travel discounts

Health discounts

Job summary

Apiam Animal Health is on the lookout for an HR Coordinator to be the go‑to person for our people, based in South Melbourne. The role covers onboarding, data accuracy, and lifecycle HR support, with focus on automation and AI-assisted self-service. You’ll work alongside HR Business Partners, Payroll, IT and veterinary teams to deliver efficient processes.

You’ll report to the Head of HR and help drive data quality, policy administration and responsive HR service delivery across the organisation.

Qualifications

• 3+ years’ experience in HR administration, HR coordination or HRIS administration.
• Experience managing a high volume of HR enquiries or a ticketing system.
• Hands-on experience with BambooHR or a similar HRIS; BambooHR implementation experience valued.
• Knowledge of payroll compliance, awards and employment legislation.
• Experience with SharePoint or similar platforms and curiosity about AI-assisted HR tools.
• A tertiary qualification in HR, business, information systems or related field, or working towards one.
• Genuine interest in other parts of people operations.

Responsibilities

• Be the first point of contact for employee and manager HR enquiries, managing the HR inbox and ticketing system.
• Process HR transactions across the employee lifecycle, including onboarding, offboarding, contract variations and changes.
• Support payroll and compliance teams with accurate employee data, changes and documentation.
• Maintain BambooHR, including user access, workflows, forms and reporting, and its integration with NetSuite.
• Manage the HR SharePoint site, knowledge centre and policy library, keeping HR policies current.
• Identify and implement automation of routine HR processes and develop AI-assisted self-service for managers and employees.
• Support audit readiness and produce regular HR reporting.
• Build knowledge across the wider people function, supporting talent acquisition and WHS as needed.

Skills

HR coordination

Ticketing system

BambooHR

Payroll compliance

SharePoint experience

HR degree

People operations mindset

Education

HR/Business/IS degree

Tools

BambooHR

SharePoint

Job description

HR Coordinator | Apiam Animal Health

Full-time | South Melbourne

Be the go-to person for our people.

Apiam Animal Health is a leading Australian veterinary group, with clinics and businesses spanning companion animal, mixed, equine and production animal practice. Our purpose is to enrich the lives of animals, people and communities. As we grow, the way we support our people needs to keep pace.

As HR Coordinator, you’ll be the first point of contact for employees and managers, supporting them across the full employee lifecycle, from onboarding newstarters to supporting employee changes and transitions. You’ll also help us work smarter, looking after BambooHR and our HR SharePoint site and helping introduce automation and AI-assisted self-service.

The opportunity

This is a hands‑on, varied HR role with room to grow. You’ll prepare employment contracts and other employee documentation, maintain accurate employee data and provide practical HR support to employees and managers throughout the employee lifecycle. By identifying recurring questions and process gaps, you’ll help make HR support simpler, faster and more effective.

You’ll report to the Head of HR and work closely with our HR Business Partners, Payroll, IT and Veterinary teams. You’ll see the impact of your work through timely support, confident managers and smoother HR processes.

Your remit

• Be the first point of contact for employee and manager HR enquiries, managing the HR inbox and ticketing system and resolving or escalating queries within agreed timeframes
• Process HR transactions across the employee lifecycle, including onboarding, offboarding, contract variations and employee changes
• Support our payroll and compliance teams with accurate employee data, changes and documentation
• Maintain and administer BambooHR, including user access, workflows, forms and reporting, and support its integration with NetSuite
• Manage the HR SharePoint site, knowledge centre and policy library, and keep HR policies, procedures and templates current
• Identify and implement automation of routine HR processes, and develop AI‑assisted query handling and self‑service for managers and employees
• Support audit readiness and produce regular HR reporting
• Build your knowledge across the wider people function, supporting colleagues in areas such as talent acquisition and WHS as needed

What you’ll bring

• 3+ years’ experience in HR administration, HR coordination or HRIS administration
• Experience managing a high volume of HR enquiries or a ticketing system, with strong attention to detail and discretion
• Hands‑on experience with BambooHR or a similar HRIS (BambooHR implementation experience is highly regarded but not essential)
• Knowledge of payroll compliance, awards and employment legislation, plus a willingness to get hands‑on supporting our payroll and compliance teams
• A process‑improvement mindset, with experience working with SharePoint or similar platforms, and curiosity about how AI‑assisted tools can make HR better
• A tertiary qualification (preferred) in HR, business, information systems or a related field, or working towards one
• A genuine interest in how other parts of people operations work, and willingness to lend a hand across the team

What’s on offer

• $80,000 to $90,000 + super
• Professional development and study support, with the chance to broaden your skills across HR, payroll, WHS, talent acquisition and related areas
• Retail, travel, health and lifestyle discounts

Why Apiam

A values‑led culture: we believe in each other, embrace opportunity and growth, celebrate our achievements and lead with integrity. You’ll join a national organisation with a collaborative HR team and genuine scope to shape how HR works.