Human Resources Coordinator

Norwest Recruitment; Strathfield Municipal Council; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Onsite gym

Parking

Supportive HR Manager

Job summary

Norwest Recruitment in Inner West Sydney is seeking a hands-on HR Coordinator to support the HR Manager, manage day-to-day HR matters, and ensure compliance with Australian employment legislation and industrial requirements. You will handle sensitive employee matters, ER/IR exposure, onboarding, contracts, and HRIS with autonomy while knowing when to elevate complex issues.

Join a growing Australian-owned organisation offering a modern office, onsite gym and parking, and a collaborative team

Qualifications

• Experience in HR coordination with exposure to employee relations and IR.
• Sound knowledge of Australian employment legislation and award interpretation.
• Confidence in managing workplace conflict, grievances and performance matters.
• Excellent communication, problem-solving and stakeholder management.
• Ability to handle confidential information with strong judgement.

Responsibilities

• Act as first point of contact for employee enquiries on employment conditions, rosters, overtime, allowances and leave entitlements.
• Manage routine employee relations, including workplace conflict, grievances, complaints and performance management.
• Support investigations, disciplinary processes and formal employee correspondence.
• Provide practical HR advice and coaching to managers and employees.
• Maintain accurate employee records, HR systems, case registers and compliance documentation.
• Coordinate employment contracts, onboarding, inductions, recruitment and training activities.
• Identify opportunities to improve HR processes, policies and communication across the business.

Skills

Employee relations

Industrial relations

Generalist HR

HRIS experience

Stakeholder management

Confidential information handling

Tools

HRIS

Workforce management systems

Job description

An exciting opportunity is available for a hands‑on HR Coordinator looking to continue growing their expertise in an expanding Australian ownedorganisation supporting a diverse, operational workforce. Working closely with the HR Manager, you will play a key role in managing day‑to‑day HR matters, supporting frontline employees and managers, and ensuring compliance with employment legislation and industrial requirements.

This role would suit an HR professional who is confident handling sensitive employee matters, has good exposure to ER/IR matters and is able to work autonomously while knowing when to elevate complex issues.

Key Responsibilities

• Act as the first point of contact for employee enquiries relating to employment conditions, award interpretation, rosters, overtime, allowances and leave entitlements.


• Manage routine employee relations matters, including workplace conflict, grievances, complaints and performance management.


• Support investigations, disciplinary processes and formal employee correspondence.


• Provide practical HR advice and coaching to managers and employees.


• Maintain accurate employee records, HR systems, case registers and compliance documentation.


• Coordinate employment contracts, onboarding, inductions, recruitment and training activities.


• Identify opportunities to improve HR processes, policies and communication across the business.

HR Coordinator

$80,000 – $100,000 + Super | Full-Time Onsite | Inner West Sydney

About You

To be successful in this role, you will bring:

• Experience in HR coordination role with exposure to employee relations, industrial relations and generalist HR.


• Sound knowledge of Australian employment legislation and award interpretation.


• Confidence managing workplace conflict, grievances, difficult conversations and performance matters.


• Excellent communication, problem‑solving and stakeholder management skills.


• Strong attention to detail, sound judgement and the ability to manage confidential information.


• HR qualifications and experience with HRIS or workforce management systems (highly regarded).

What's on Offer?

• Salary package of $80,000–$100,000 + super, depending on experience.


• Modern office with onsite gym and parking.

• The opportunity to work closely with an experienced and supportive HR Manager.


• A varied position supporting employees and leaders across a diverse operational environment.


• The chance to contribute to practical improvements in HR processes and employee experience.