HR and Compliance Officer

Wonder Kidz; Melbourne; Hybrid; AUD 55,000 - 83,000; Full time

Job summary

Wonder Kidz is seeking an experienced HR and Compliance Officer to coordinate recruitment, staff administration, quality assurance, and compliance across services supporting children and people with disability. This role is primarily home-based with minimal site visits to Victoria and allows casual or contractor engagement.

You will work with the Founder/Director to maintain systems, oversee onboarding, audits, and compliance activities, and ensure policies align with NDIS, child safety, and

Qualifications

• Experience in HR coordination, compliance, quality assurance or service administration within disability, childcare, health or community services.
• Practical knowledge of NDIS requirements, compliance documentation and audit preparation.
• Knowledge of Victorian child protection, child safety, worker screening and relevant childcare requirements.
• Familiarity with Centrelink, Services Australia and government systems, including consent and authority requirements.

Responsibilities

• Coordinate recruitment, job advertisements, interviews and onboarding documentation.
• Maintain accurate staff records and monitor training, screening and renewal dates.
• Monitor and support staff compliance, audits and policy implementation.
• Support child safety and safeguarding programs, including records, reporting and escalation.
• Review service agreements and government documentation; assist with Centrelink/NDIS enquiries.

Skills

HR coordination

Compliance

Quality assurance

Staff administration

Recruitment coordination

NDIS knowledge

Education

Bachelor: HR or related field

Tools

Deputy

Xero

Microsoft Teams

NDIS portals

Job description

Wonder Kidz | Casual employment or contractor opportunities | Primarily working from home

Hours: Minimum three days per week, five hours per day:15 hours per week

Location: Working from home, with occasional site attendance in Victoria

Pay: Based on experience, qualifications and engagement arrangements

Reports to: Founder/Director

About the role

Wonder Kidz seeks an experienced HR and Compliance Officer to coordinate recruitment, staff administration, quality assurance, and compliance across our services supporting children and people with disability.

This vacancy is open to applicants seeking casual employment, as well as independent contractors or subcontractors. We will agree the appropriate engagement arrangement and terms before commencement.

You will work closely with the Founder/Director to maintain effective systems, support staff and participant onboarding, prepare for audits and follow through on compliance actions. This position suits someone who works independently, communicates clearly and brings practical knowledge of childcare, NDIS requirements, child protection, government systems and relevant Victorian legislation.

Your responsibilities

Recruitment and HR coordination

• Coordinate job advertisements, applications, interviews, reference checks and employment documentation.
• Manage staff onboarding and maintain accurate, confidential personnel records.
• Verify relevant worker screening, qualifications and training, and monitor renewal dates.
• Maintain induction, probation and performance-review records.
• Support HR policies, staff communications and training coordination.
• Identify employment compliance questions and coordinate advice with management and qualified advisers.

Compliance, quality and audit preparation

• Maintain compliance registers, policies, procedures and document review schedules.
• Monitor requirements relevant to Wonder Kidz’s services, including NDIS obligations, child safety and applicable Victorian legislation.
• Coordinate internal compliance reviews, audit preparation and evidence collection.
• Track findings, corrective actions and outstanding requirements through to completion.
• Support compliance readiness reviews for new services or projects.
• Provide management with clear updates on risks, priorities, and required decisions.

Child safety and participant safeguarding

• Support implementation of the Victorian Child Safe Standards and child-safe recruitment practices.
• Maintain incident, complaint and safeguarding records securely and accurately.
• Identify applicable reporting pathways and deadlines and support authorised notifications.
• Escalate urgent concerns promptly and monitor follow-up actions.
• Promote participant rights, cultural safety, confidentiality and accessible complaints processes.

Participant records and government systems

• Review service agreements, consent forms, onboarding records and supporting documentation.
• Follow up missing or expired information and coordinate readiness checks before services commence.
• Assist with authorised Centrelink, Services Australia and other government documentation and enquiries.
• Maintain accurate records across approved staff, participant and government systems.
• Assist with authorised NDIS claims and invoicing administration when required.

About you

You will bring:

• Demonstrated experience in HR coordination, compliance, quality assurance or service administration within disability, childcare, health or community services.
• Practical knowledge of NDIS requirements, compliance documentation and audit preparation.
• Knowledge of Victorian child protection, child safety, worker screening and relevant childcare requirements.
• Familiarity with Centrelink, Services Australia and government systems, including consent and authority requirements.
• An understanding of employment obligations, privacy, and confidential record-keeping.
• Strong organisation, attention to detail and professional written communication.
• Ability to prioritise work, meet deadlines, and follow outstanding actions through to completion.
• Sound judgement about when to escale a concern or obtain specialist advice.
• Availability to work the agreed hours and occasionally attend sites.

Qualifications in human resources, compliance, business administration, community services, early childhood education, or a related field are highly regarded.

Experience with Excel, Deputy, Xero, Microsoft Teams and NDIS portals is desirable.

Working with Wonder Kidz

This role is primarily home-based, with agreed working days and times, and offers the opportunity to strengthen systems that support safe, consistent services for children, participants, and families.

The Founder/Director will agree priorities and workload to suit the allocated hours, with urgent safeguarding and compliance matters escalated promptly.

Training and transition support

During the probation period, we will arrange training, a structured handover, and ongoing support to help you understand Wonder Kidz’s systems, policies, and procedures and ensure a smooth transition into the role. For contractors and subcontractors, we will provide this support during an agreed onboarding period.

Screening and commitment to safety

Appointment is subject to satisfactory references and position-relevant screening, including a Working with Children Check and, where applicable, an NDIS Worker Screening Clearance.

Wonder Kidz is committed to child safety, participant rights, cultural safety and inclusive practice. We welcome applications from people of diverse backgrounds.