HQ Operations Coordinator

Lauxes Products; Gold Coast City; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Weekly bonuses

Job summary

Lauxes Products on the Gold Coast is seeking a proactive HQ Coordinator to be the reliable first point of contact for our distributors by phone and email, keeping interactions high quality.

You will manage orders, keep CRM up to date, and collaborate with warehouse, logistics and sales to ensure smooth flow of enquiries and timely resolutions. If you thrive in a fast-paced environment and enjoy building rapport, this role offers ongoing training, growth potential, and weekly bonuses.

Qualifications

• Experience using CRM systems to manage customer records.
• Excellent written and verbal communication skills.
• Ability to multitask and stay organized under pressure.
• Reliable and detail-oriented team player.

Responsibilities

• Answer inbound calls and emails from distributors.
• Process the order queue accurately and on time.
• Keep CRM records complete and up to date.
• Coordinate with warehouse, logistics and sales teams.

Skills

CRM software

Order management

Communication

Problem solving

Job description

Lauxes Products on the Gold Coast is seeking a proactive HQ Coordinator to be the reliable first point of contact for our distributors by phone and email, keeping interactions high quality.

You will manage orders, keep CRM up to date, and collaborate with warehouse, logistics and sales to ensure smooth flow of enquiries and timely resolutions. If you thrive in a fast-paced environment and enjoy building rapport, this role offers ongoing training, growth potential, and weekly bonuses.