Housing Support Worker

The Salvation Army (VIC) Prpty Trust atf Social Work; Barwon; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑fee

Meal entertainment benefit

Paid parental leave

Purchased Leave Scheme

Fitness Passport

Job summary

The Salvation Army in Geelong, VIC, is seeking a Housing Support Worker to provide person-centred case management to people experiencing homelessness or at risk. You will collaborate with the Specialist Homelessness Services team to help clients secure sustainable housing and improve wellbeing, reporting to the Team Leader on a fixed-term basis.

This full-time on-site role is contracted until September 2027.

Qualifications

• A tertiary qualification in Social Work or a related field and/or substantial experience
• Demonstrated experience in working with vulnerable people presenting with challenging behaviours
• Ability to encourage and cooperate with others to achieve common goals
• Acknowledgement and responsiveness to diversity of experiences, perspectives, values and beliefs
• A Current Victorian Drivers Licence
• An Employee Working with Children’s Check

Responsibilities

• Conduct thorough client assessments and develop holistic case and housing plans while coordinating supports and linking clients to community and vocational services
• Provide client‑focused case management through advocacy, outreach and delivery of services that align with the National Homelessness Stream Model of Care
• Manage client intake, orientation, induction and exit planning to ensure consistent and effective support
• Complete administrative tasks accurately and on time including case notes, data entry, reports and record management
• Contribute to a positive and safe team environment by attending meetings, following OHS standards and supporting team activities

Skills

Experience working with vulnerable

Current Victorian Driver's Licence

Education

Tertiary qualification in Social Work or related field

Job description

Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and support to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

About the role

As a Housing Support Worker, you will provide case management support to people experiencing homelessness or at risk of homelessness, helping them achieve sustainable housing and improved wellbeing outcomes. Working within the Specialist Homelessness Services team, you will deliver person‑centred support and collaborate with other key services to achieve the best outcomes for clients. Reporting to the Team Leader, this is a fixed‑term full‑time position, contracted until September 2027, based on‑site in Geelong, VIC.

Conditions

Compensation is in accordance with Social, Community, Home Care and Disability Services Award Level 5.$53.43 - $55.85 + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging.

How you will make an impact

• Conduct thorough client assessments and develop holistic case and housing plans while coordinating supports and linking clients to community and vocational services
• Provide client‑focused case management through advocacy, outreach and delivery of services that align with the National Homelessness Stream Model of Care
• Manage client intake, orientation, induction and exit planning to ensure consistent and effective support
• Complete administrative tasks accurately and on time including case notes, data entry, reports and record management
• Contribute to a positive and safe team environment by attending meetings, following OHS standards and supporting team activities

What you will bring

• A Tertiary qualification in Social Work or a related field and/or substantial experience
• Demonstrated experience in working with vulnerable people presenting with challenging behaviours
• Ability to encourage and cooperate with others to achieve common goals
• Acknowledgement and responsiveness to diversity of experiences, perspectives, values and beliefs
• A Current Victorian Drivers Licence
• An Employee Working with Children’s Check

What we offer

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by:

• Caring for people
• Creating faith pathways
• Building healthy communities
• Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work‑life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. Find out more The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Find out more Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.

At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Check out our volunteer opportunities here.