Duty Social Worker

The Salvation Army; Melbourne; On-site; AUD 74,000 - 77,000; Part time

Benefits offered by this job

Salary packaging

Parental leave

Staff wellness programs

Job summary

The Salvation Army is seeking a Duty Social Worker for a permanent part-time role in St Kilda, VIC. You will be the first point of contact for marginalised populations, triaging needs, assessing risks, and coordinating care within a dedicated team.

Working within the Access Health team, you’ll provide a safe, compassionate environment grounded in harm reduction and trauma-informed practice, while improving access to primary health care and services for people experiencing homelessness or

Qualifications

• Tertiary degree in social work, social services or similar.
• Experience in social services, preferably health/AOD/homelessness/mental health.
• Current VIC Drivers Licence.
• Working with Children’s Check (VIC)

Responsibilities

• Triage and assess clients to determine needs and risks.
• Coordinate care with a multidisciplinary team to connect clients with services.
• Provide a safe, trauma-informed, harm-reduction focused environment.
• Support primary health care access and navigation through complex systems.

Skills

Triage experience

Care coordination

Person-centred care

Multidisciplinary teamwork

Education

Tertiary degree in social work or related

Job description

Number of Positions Available: 1

ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

How you will make an impact

As a Duty Social Worker, you’ll be at the frontline of compassionate, accessible care within the Access Health social work team. This role places you at the heart of our service as the first point of contact for people experiencing marginalisation, substance use and/or homelessness. You’ll play a pivotal role in triage, assessment and care coordination for a highly vulnerable community, helping people navigate complex systems and access the support they need. You will also provide a safe and nurturing environment, grounded in harm reduction and trauma-informed practice, and guided by the social model of health. Working closely within a dedicated multidisciplinary team, you’ll contribute to responsive, person-centred primary health care that genuinely improves outcomes and creates meaningful change.

Reporting & Conditions

Reporting to the Clinical Services Coordinator and Program Manager, this is a permanent part-time role offering 15.2 hours, located in St Kilda, VIC. Potential working days negotiable. Compensation is in accordance with SCHADS Award Level 5. $53.43 - $55.85 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging.

What you will bring

• A Tertiary degree in social work, social services or similar
• Relevant experience in a social service environment preferably the health, AOD, homelessness and/or mental health sector
• A current VIC Drivers Licence
• Employee VIC Working with Children’s Check

What we offer

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

Equal Opportunity & Benefits

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration

About the Salvos

At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here providing support, safety, community, and opportunity.

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by:

• Caring for people
• Creating faith pathways
• Building healthy communities
• Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.