Housing Services Administrator — Public Sector Support

NSW Department of Communities and Justice; Goulburn; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible work environment

Competitive pay

Training opportunities

Health & wellbeing program

EAP services

Job summary

Homes NSW, part of the NSW Department of Communities and Justice, is seeking an Administration Officer in the Housing Services division. The role provides vital support to deliver housing services across communities and requires strong organisation and customer service in a fast-paced environment.

You will coordinate records, prepare documents, support meetings, arrange travel and events, and manage databases. A focus on accuracy and confidentiality is essential.

Qualifications

• Experience providing high-quality administrative support and records management.
• Strong customer service skills with professional response to enquiries.
• Excellent organisational skills and ability to manage competing priorities.
• Proficiency with contemporary office technologies and business systems.

Responsibilities

• Coordinate records management activities and prepare documentation.
• Support meetings, arrange travel and events; maintain databases and records.
• Respond to enquiries from customers and stakeholders promptly.
• Assist with routine financial and purchasing transactions; ensure compliance.
• Manage shared mailbox; route, escalate, or allocate matters as needed.
• Handle sensitive correspondence with confidentiality and integrity.

Skills

Records management

Customer service

Organisation

Office software

Travel across district

Tools

MS Office

Job description

Homes NSW, part of the NSW Department of Communities and Justice, is seeking an Administration Officer in the Housing Services division. The role provides vital support to deliver housing services across communities and requires strong organisation and customer service in a fast-paced environment.

You will coordinate records, prepare documents, support meetings, arrange travel and events, and manage databases. A focus on accuracy and confidentiality is essential.