Housing Rent & Arrears Systems Assistant

Perth & Kinross Co.; Perth; On-site; AUD 49,000 - 60,000; Full time

Job summary

Perth & Kinross Council is seeking an Assistant Application Support Officer to support the Housing Rent and Arrears system within the Income Maximisation Team. Role involves managing reports, direct debits and reconciliation, with NEC refunds and system testing.

You will work with colleagues across Housing and PKC teams, ensuring timely reporting and high-quality service. Flexibility is required, including occasional evenings and weekends for year-end processing.

Qualifications

• Experience in Housing and rent arrears.
• SVQ Level 2 in Business Administration or equivalent.
• Valid UK driving licence for travel.

Responsibilities

• Assist day-to-day running of Housing Rent and Arrears system.
• Run reports and process Direct Debits.
• Perform financial reconciliation and NEC refunds.
• Test system upgrades and handle staff enquiries.
• Monitor rent accounts and ensure reports meet targets.
• Travel to locality offices as required.

Skills

Team player

Communication skills

Problem solving

Numerical skills

IT literacy

Education

SVQ Level 2 in Business Administration

Tools

NEC system

Housing Rent System

Financial reconciliation software

Job description

Perth & Kinross Council is seeking an Assistant Application Support Officer to support the Housing Rent and Arrears system within the Income Maximisation Team. Role involves managing reports, direct debits and reconciliation, with NEC refunds and system testing.

You will work with colleagues across Housing and PKC teams, ensuring timely reporting and high-quality service. Flexibility is required, including occasional evenings and weekends for year-end processing.