Housing Options Case Manager & Coordinator

Anglicare NT; Nhulunbuy; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working conditions

Five weeks annual leave

Salary packaging options

Strengths-based environment

Job summary

Anglicare NT in Nhulunbuy is seeking a compassionate housing services coordinator to deliver client-centered case management for the Housing Options Pathways program. You will conduct intake, assess needs, plan cases and organise supported referrals to help vulnerable individuals and families secure stable housing.

You will advocate for clients, build partnerships with agencies, and maintain precise records while supporting tenancy skills and life competencies.

Qualifications

• Certificate III in Community Services (or equivalent).
• Experience developing and implementing client support plans.
• Understanding of homelessness and tenancy risk issues.
• Excellent communication, administration and report-writing skills.

Responsibilities

• Deliver strengths-based, client-centered case management.
• Conduct intake, assessment, case planning and referrals.
• Assist clients to develop tenancy management and life skills.
• Advocate for clients and support housing applications.
• Build relationships with community organisations and housing providers.
• Maintain accurate client records and reporting.
• Facilitate weekly Food Matters Breakfast for homelessness support.
• Provide outreach to rough sleepers and assist access to accommodation.

Skills

Community services

Case management

Client advocacy

Report writing

Education

Certificate III in Community Services

Job description

Anglicare NT in Nhulunbuy is seeking a compassionate housing services coordinator to deliver client-centered case management for the Housing Options Pathways program. You will conduct intake, assess needs, plan cases and organise supported referrals to help vulnerable individuals and families secure stable housing.

You will advocate for clients, build partnerships with agencies, and maintain precise records while supporting tenancy skills and life competencies.