Housing Admin & Client Services Assistant

Homes NSW; Sydney; On-site; AUD 38,000 - 74,000; Full time

Benefits offered by this job

Flexible work

Training & Development

Health & Wellbeing

Employee Assistance

Job summary

Homes NSW is seeking an entry-level Housing Administration Assistant to support the client service delivery team across Southwest Sydney, Western Sydney, Inner West and Eastern Suburbs. You will handle over-the-counter and telephone enquiries and help provide information to clients while referring matters to staff as needed.

This temporary and ongoing role offers flexible, autonomous work arrangements with training and development opportunities, competitive pay, and a focus on delivering housing

Qualifications

• Eager to learn, enjoys helping others, and takes pride in delivering excellent customer service.
• Organised with good communication skills and comfortable using computers.
• Works well as part of a team.

Responsibilities

• Provide a range of routine administrative activities to contribute to the efficient operation of the team.
• Manage over the counter and telephone enquiries, providing information and referring matters to staff.
• Process business information and maintain accurate records and documentation.
• Use relevant technology to prepare documentation and presentation material.
• Organise and prioritise daily tasks to support team objectives and deadlines.

Job description

Homes NSW is seeking an entry-level Housing Administration Assistant to support the client service delivery team across Southwest Sydney, Western Sydney, Inner West and Eastern Suburbs. You will handle over-the-counter and telephone enquiries and help provide information to clients while referring matters to staff as needed.

This temporary and ongoing role offers flexible, autonomous work arrangements with training and development opportunities, competitive pay, and a focus on delivering housing