Housing Assistant & Admin Support for Aboriginal Communities

Many Rivers Regional Housing Management Services Aboriginal Corporation; Port Macquarie; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Two-week paid Christmas shutdown

Work-life balance and flexible leave

Career development and mentoring

Aboriginal leadership pathways

Supportive workplace and teamwork

Great locations in Port Macquarie or L

Lismore office options

Job summary

Many Rivers Regional Housing Management Services Aboriginal Corporation is recruiting Housing Assistants to support day-to-day administration of housing services in Port Macquarie and Lismore. You will work with Housing Officers to ensure tenants receive professional, timely service and maintain housing records with accuracy.

The role emphasises strong communication, organisational skills and a respectful, culturally informed approach when working with Aboriginal families and communities.

Qualifications

• Strong communication and customer service abilities.
• Excellent organisation and attention to detail.
• Proficient with computers, email and MS Office.
• Ability to work independently and as part of a supportive team.
• Respectful, professional approach when engaging with Aboriginal families and communities.
• Experience in administration, reception, real estate, property management or community services is valued.
• Willingness to learn and develop new skills.

Responsibilities

• Maintain accurate tenant records, tenancy agreements, correspondence and housing documentation.
• Respond to telephone, email and general inquiries from tenants, community members and stakeholders.
• Assist with property records, inspection scheduling, maintenance inquiries and tenancy processes.
• Enter and update information in housing management systems; keep records current.
• Coordinate appointments, inspections, documentation, reporting and follow-up tasks.
• Record, direct and complete enquiries and tasks in a timely manner.
• Travel across our footprint to engage and support Aboriginal tenants.

Skills

Communication

Customer service

Organisational skills

Time management

Attention to detail

Independent working

Cultural awareness

Administration experience

Willingness to learn

Tools

Microsoft Office

Job description

Many Rivers Regional Housing Management Services Aboriginal Corporation is recruiting Housing Assistants to support day-to-day administration of housing services in Port Macquarie and Lismore. You will work with Housing Officers to ensure tenants receive professional, timely service and maintain housing records with accuracy.

The role emphasises strong communication, organisational skills and a respectful, culturally informed approach when working with Aboriginal families and communities.