Housekeeping Team Leader

Colonial Group; Cairns Regional; On-site; AUD 48,000 - 58,000; Full time

Job summary

Colonial Group in Cairns region seeks a Housekeeping Team Leader to inspire, train and supervise the team while maintaining high cleanliness standards for guest satisfaction. You will oversee room inspections, assign tasks, and coordinate with other departments to ensure smooth operations.

The role requires leading by example, managing shifts including weekends and public holidays, and delivering performance updates to management in a collaborative, guest-focused environment.

Qualifications

• Must have strong attention to detail and prior housekeeping experience.
• Excellent communication, interpersonal, and time management skills.
• Willingness to lead by example and work alongside the team.
• Reliable transportation and availability for a variety of shifts including weekends/holidays.

Responsibilities

• Lead and motivate the housekeeping team to maintain cleanliness and guest satisfaction.
• Perform cleaning tasks across various housekeeping areas as needed.
• Provide training, uphold cleanliness standards, and conduct regular inspections.
• Assign tasks efficiently and oversee inventory for smooth operations.
• Address guest requests and issues promptly for a pleasant stay.
• Assist with budgeting and coordinate with other departments while updating management.

Skills

Detail-oriented

Team leadership

Communication

Time management

Customer service

Flexible scheduling

Job description

'Purpose

As a Housekeeping Team Leader, you will do more than just oversee cleaning; you will inspire and motivate your team, provide valuable training and development opportunities, ensure efficient task assignment, and conduct regular room inspections. Your attention to detail and commitment to excellence will be the driving force behind our guests' delight.

Primary Responsibilities

• Lead and motivate the housekeeping team to maintain cleanliness and guest satisfaction
• Dive in and carry out cleaning tasks across various housekeeping areas as needed
• Provide training, uphold cleanliness standards, and conduct regular inspections
• Efficiently assign tasks and oversee inventory to ensure smooth operations
• Attend to guest requests and issues promptly for a pleasant stay
• Assist with managing budgets and communicate with other departments while providing performance updates to management

Skills and Experience

• A sharp eye for detail and previous experience in Housekeeping
• Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
• The ability to think on your feet to keep things running smoothly throughout the day
• A high standard of personal grooming and a polished appearance
• Willingness to not only lead the team but to also work alongside them to ensure their success
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays