Housekeeping Supervisor

Colonial Group; Sunshine Coast Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Colonial Group is seeking a Housekeeping Supervisor on the Sunshine Coast to lead daily housekeeping operations and uphold high cleanliness and safety standards. You will coach a team, allocate shifts, and ensure efficient, quality service for guests.

The role requires strong leadership, excellent communication, and a hands-on approach, with flexibility to work weekends and holidays as needed to maintain service excellence.

Qualifications

• Leadership experience in Housekeeping.
• Strong communication and time management skills.
• Ability to think on your feet to maintain daily operations.
• High standard of grooming and polished appearance.
• Willing to lead by example and work alongside the team.
• Reliable transport and availability for weekends and holidays.

Responsibilities

• Support and coordinate the housekeeping team's daily activities, ensuring a smooth workflow.
• Foster team motivation and growth by providing guidance and training to enhance their skills.
• Maintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiences.
• Efficiently allocate rooms for team members during shifts to maintain an even workload distribution.
• Ensure safety standards are met, monitoring labour costs and conducting daily room inspections for quality assurance.

Skills

Leadership

Attention to detail

Communication

Time management

Interpersonal skills

Flexibility

Hands-on leadership

Professional appearance

Flexible schedule

Job description

Purpose

As Housekeeping Supervisor, you are the driving force behind our Housekeeping team's success! You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.

Primary Responsibilities

• You will support and coordinate our housekeeping team's daily activities, ensuring a smooth workflow
• Foster team motivation and growth by providing guidance and training to enhance their skills
• Maintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiences
• Efficiently allocate rooms for team members during shifts to maintain an even workload distribution
• Ensure safety standards are met, monitoring labour costs and conducting daily room inspections for quality assurance

Skills and Experience

• A sharp eye for detail and previous leadership experience in Housekeeping
• Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
• The ability to think on your feet to keep things running smoothly throughout the day
• A high standard of personal grooming and a polished appearance
• Willingness to not only lead the team but to also work alongside them to ensure their success
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays