Executive Housekeeper

Colonial Group; Lorne; On-site; AUD 80,000 - 110,000; Full time

Job summary

Colonial Group is seeking an Executive Housekeeper in Lorne, Victoria, to lead a housekeeping team and uphold exceptional cleanliness standards across guest rooms and public areas.

You will manage daily operations, procurement, budgeting, safety compliance, and staff development to ensure a consistently high standard of service and guest satisfaction.

Qualifications

• Proven leadership experience in housekeeping.
• Excellent communication and time management skills.
• Adaptable and quick-thinking to manage daily operations.
• Hands-on team leadership and support.
• Flexibility to work mornings, evenings, weekends, and public holidays.

Responsibilities

• Oversee the daily operations of the housekeeping department.
• Implement cleaning standards and foster productivity, motivation, and professional growth among all Housekeeping Team Members.
• Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses.
• Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols.
• Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards.

Skills

Leadership experience

Attention to detail

Communication

Time management

Adaptability

Team player

Flexible schedule

Job description

Purpose

As the Executive Housekeeper, you play a pivotal role with an unwavering commitment to maintaining the highest standards of cleanliness. You will lead a team of skilled individuals to collectively create an amazing first impression for our guests - one of comfort, cleanliness and safety that sets the tone throughout their entire stay.

Primary Responsibilities

• Oversee the daily operations of the entire housekeeping department
• Implement cleaning standards and foster productivity, motivation, and professional growth among all Housekeeping Team Members
• Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses
• Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols
• Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards

Skills & Experience

• Demonstrate an exceptional eye for detail and possesses prior leadership experience in housekeeping
• Exhibit outstanding communication, interpersonal, and time management abilities, coupled with a friendly and approachable demeanour
• Display quick thinking and adaptability to ensure seamless daily operations
• Balance effective leadership with a collaborative team spirit, actively engaging in hands-on support to ensure the team's success
• Able to accommodate a flexible schedule, including mornings, evenings, weekends, and public holidays as required