Housekeeping Support Specialist

Colonial Group; Western Australia; On-site; AUD 42,000 - 54,000; Full time

Job summary

Colonial Group in Western Australia is seeking a Houseperson to support our housekeeping team. You will be in constant motion, delivering requested items to guests, ensuring linens, towels, and amenities are ready, and collecting used linens for laundering.

This role emphasizes a friendly, proactive approach, physical stamina, and collaboration across the team to maintain a smooth, welcoming guest experience across the property.

Qualifications

• Warm and welcoming communication with guests and team members.
• Eye for detail and strong time management.
• Physically capable of navigating stairs and pushing heavy trolleys.
• Reliable transportation and weekend/public holiday availability.

Responsibilities

• Prioritise and promptly fulfil guest requests, delivering amenities and collecting items from guest rooms.
• Collaborate with housekeeping team to complete tasks timely.
• Gather used linens and transport to the designated area.
• Assist with cleaning guest rooms and public areas as required.
• Handle cleaning chemicals safely; respect guest privacy and report issues.
• Provide a welcoming service and answer questions about the property's amenities.

Skills

Warm communication style

Attention to detail

Physical stamina

Time management

Team collaboration

Reliable transportation

Job description

Colonial Group in Western Australia is seeking a Houseperson to support our housekeeping team. You will be in constant motion, delivering requested items to guests, ensuring linens, towels, and amenities are ready, and collecting used linens for laundering.

This role emphasizes a friendly, proactive approach, physical stamina, and collaboration across the team to maintain a smooth, welcoming guest experience across the property.