Housekeeping Concierge

Accor Apartments & Realty; Tweed Heads; On-site; AUD 45,000 - 52,000; Full time

Job summary

Accor Apartments & Realty seeks a Houseperson to support the housekeeping team in Tweed Heads. You will deliver requested items to guests’ rooms, ensure a steady supply of linens and amenities, and collect used linens for laundering.

You will help with cleaning and assist guests with questions about the property’s amenities. The role requires a physical, dynamic team player who can work weekends and public holidays, with reliable transport.

Qualifications

• Strong, friendly guest communication and welcoming demeanor.
• High attention to detail and ability to manage time effectively.
• Physically active role with potential stairs, carts and lifting.
• Collaborates well with housekeeping team and other staff.
• Reliable transport and availability for weekends/holidays.

Responsibilities

• Prioritise and fulfil guest requests quickly, delivering amenities and linens.
• Collaborate with housekeeping to complete tasks on time.
• Collect used linens and transport to designated area for laundering.
• Assist with cleaning rooms and public areas as requested.
• Handle cleaning chemicals safely and report maintenance issues.

Skills

Warm communication

Attention to detail

Physical stamina

Team collaboration

Flexible availability

Job description

Accor Apartments & Realty seeks a Houseperson to support the housekeeping team in Tweed Heads. You will deliver requested items to guests’ rooms, ensure a steady supply of linens and amenities, and collect used linens for laundering.

You will help with cleaning and assist guests with questions about the property’s amenities. The role requires a physical, dynamic team player who can work weekends and public holidays, with reliable transport.