Housekeeping Supervisor

Halcyon House; Tweed Shire Council; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discounts at Paper Daisy

Staff meals on shift

Uniform provided

Training and career growth

Job summary

Halcyon House in Cabarita Beach NSW seeks an experienced Housekeeping Supervisor to lead our boutique hotel team and ensure guest rooms meet presentation standards. You will collaborate with Front Office and the Housekeeping Manager to deliver flawless rooms.

You will roster, train and coach staff, manage stock and WHS practices, and respond to guest feedback with warmth and efficiency. Immediate start expected.

Qualifications

• Experience in luxury or boutique hotels, including supervisory or senior role preferred.
• Sharp eye for detail and pride in presentation.
• Calm, organised leader who can bring a team along.

Responsibilities

• Lead, roster and train the housekeeping team.
• Plan daily room allocations around occupancy.

Skills

Leadership

Coaching

Communication

Attention to detail

Job description

Housekeeping Supervisor, Halcyon House, Cabarita Beach NSW

Halcyon House is a boutique luxury beachfront hotel on the Tweed Coast, home to the acclaimed Paper Daisy restaurant. We're known for spaces that feel personal, relaxed and beautifully cared for. We're looking for a hands-on Housekeeping Supervisor to lead our team and make sure every room meets that standard.

About the role

You’ll run the housekeeping team day to day, working closely with the Housekeeping Manager and Front Office so every guest arrives to a flawless room.

What you’ll do

Lead, roster and train the housekeeping team, and plan daily room allocations around occupancy

Provide high quality cleaning, inspect rooms and public areas so everything meets Halcyon House presentation standards

Help your team grow through coaching, feedback and onboarding new starters

Coordinate with Front Office on arrivals, departures, VIPs and special requests

Manage linen, amenities and cleaning stock, including ordering and cost control

Report maintenance issues and follow them through to completion

Keep WHS procedures and chemical safety practices up to date

Handle guest feedback about rooms quickly and warmly

About you

Experience in luxury or boutique hotels, including time in a supervisory or senior role preferred

A sharp eye for detail and pride in presentation

A calm, organised leader who can bring a team along with them

Clear communication and a genuine service mindset

Available to work a rotating roster that includes weekends and public holidays

Full working rights in Australia and your own transport (we're a coastal location)

Available for immediate start

What we offer

A role in one of Australia's most loved boutique hotels

Discounts at Paper Daisy and on accommodation

Staff meals on shift and uniform provided

Training and a clear path to grow your career

A close-knit, supportive team a few steps from the beach