Housekeeping Room Attendant - Melbourne, Vic

Ozone Hospitality

Melbourne

On-site

AUD 37,000 - 84,000

Part time

3 days ago
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Benefits offered by this job

Free staff meals
Uniform provided
Staff discounts
Laudered on-site
Career development

Job summary

Crown Melbourne is seeking dedicated Room Attendants for evening turndown service in our luxury hotels. Join a supportive housekeeping team and contribute to pristine guest rooms and refined service.

The role requires working rights in Australia, and availability to work a part-time roster including evenings (5:00 pm – 9:00 pm). Training is provided and opportunities for career growth within the Crown network.

Qualifications

  • Experience in a 5-star hotel housekeeping or similar environment.
  • Strong attention to detail and high cleaning standards.
  • Flexible with evening shifts (5:00 pm – 9:00 pm).
  • Ability to work independently and with a team.

Responsibilities

  • Clean and prepare guest rooms to high Crown standards.
  • Make beds, change linen and clean bathrooms.
  • Vacuum and tidy rooms; replenish amenities.
  • Report maintenance or safety issues to supervisor.
  • Support a guest-focused, high-quality service experience.

Skills

Detail oriented
Time management
English communication
Team player

Tools

Cleaning equipment

Job description

We are seeking dedicated, detail-oriented, and professional Turndown Room Attendants to join our prestigious 5-star luxury hotel. The role requires Working Rights in Australia with availability to work evening shifts.

Position Summary:

  • Join our Ladies and Gentlemen in supporting the Housekeeping team with evening operations from 5 pm to 9 pm.
  • Perform evening turndown service with precision, care, and an eye for detail.
  • Uphold the highest standards of cleanliness and presentation in guest rooms.
  • Ensure operational efficiency while meeting daily service timelines.
  • Maintain and handle housekeeping equipment with care and responsibility.
  • Build warm, personalised connections with guests through thoughtful, anticipatory service.
  • Thrive both independently and collaboratively within a team.

About You:

  • Experience as a Room Attendant or Turndown (Evening) Attendant in a 5‑star hotel environment
  • Previous housekeeping experience in a luxury hotel is highly regarded
  • Strong attention to detail and commitment to high cleaning standards
  • Flexible and available to work evening shifts (5:00 pm – 9:00 pm)
  • Ability to work independently and follow through on various guest and operational requests
  • Self‑driven, motivated, and proactive, with excellent time management skills
  • Strong communication skills, with the ability to speak and understand English
  • Must have valid working rights in Australia
  • Passionate about delivering refined, attentive, and high‑quality service
  • Positive, solutions‑focused mindset with a strong team spirit
  • Adaptable and dependable in a dynamic work environment
  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

The Ritz‑Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years.

We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at

We’re looking for friendly, reliable people to join our Housekeeping team at Crown Melbourne, working across our luxury hotels: Crown Towers, Crown Metropol and Crown Promenade.

This is a guest‑focused, hands‑on role where you help create clean, comfortable rooms for our hotel guests. You will be part of a supportive team and play an important role in delivering a high‑quality guest experience.

No two days are the same, and full training is provided.

What you’ll do

  • Clean and prepare guest rooms to Crown’s high standards
  • Make beds, change linen and clean bathrooms
  • Vacuum and tidy rooms
  • Refill guest amenities and supplies
  • Report maintenance or safety issues to your supervisor
  • Respect guest privacy and work professionally at all times
  • Work with your team to meet daily room targets

What we require

  • Availability to work part‑time across a 7‑day rotating roster, with Friday, Saturday and Sunday availability being essential.
  • Ability to perform physical work over 8-hour shifts, including standing, bending and lifting up to 15kg
  • Basic English communication skills to understand instructions and safety requirements
  • A positive attitude and willingness to learn

What will help you stand out

  • Previous hotel housekeeping or cleaning experience
  • Ability to work at a steady pace in a team environment
  • Reliability and strong time management

What we offer you

  • Hourly rate from $33.86, plus weekend and public holiday penalty rates
  • A role with one of Australia’s leading luxury hospitality brands
  • Free staff meals every shift
  • Tailored uniform provided and laundered on site
  • Discounted staff parking
  • Discounts across Crown hotels, restaurants and resorts Australia‑wide
  • Training, support and opportunities to grow your career
  • On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

We are seeking energetic and enthusiastic Room Attendants and a Room Attendant/Houseperson to join our housekeeping team on apart-time basis.

  • Guaranteed minimum weekly hours
  • Paid annual leave, including leave loading
  • Penalty rates for weekends and public holidays
  • Job security with consistent, ongoing shifts

You will be paid award hourly rates:
Mon to Fri: $27.08
Saturday: $33.85
Sunday: $40.62
Public Holidays: $60.93

To be considered, you must have working rights in Australia, transport options to travel to and from Melbourne Airport and the physical ability to lift and carry linen and other items up and down stairs.

Qualifications

  • Service oriented with a focus on guest experience
  • Previous housekeeping or cleaning experience is an advantage
  • Able to work as part of a team to consistently create a great guest experience
  • An eye for detail and a drive to maintain high standards of cleanliness
  • Physical ability and fitness to carry heavy loads up and down stairs
  • Initiative to ensure that interactions with colleagues and customers are positive
  • Flexibility to work a rotating roster including weekends and public holidays
  • Previous experience in a similar hotel or accommodation role would be an advantage

We will be 100% reduction of corporate costs due to technological innovations and a focus on customer experiences.

Start your journey with us today.

We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

We will be 100% reduction of corporate costs due to technological innovations and a focus on customer experiences.

Start your journey with us today.

We’re searching for energetic and enthusiastic Room Attendants and a Room Attendant/Houseperson to join our housekeeping team on a part‑time basis.

We will be 100% reduction of corporate costs due to technological innovations and a focus on customer experiences.

Start your journey with us today.

We’re searching for energetic and enthusiastic Room Attendants and a Room Attendant/Houseperson to join our housekeeping team on a part‑time basis.

We’re searching for energetic and enthusiastic Room Attendants and a Room Attendant/Houseperson to join our housekeeping team on a part‑time basis.

We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

We will welcome all applicants and we'd love to talk with anyone who meets our requirements.

We will be accepting applications for the role

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