Housekeeping Manager - Byron Bay

G'day Group; Talofa; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Reduced-rate accommodation

Competitive pay rates

Discounted park stays nationwide

Discounts with G’day Rewards Partners

Service recognition awards

Employee Assistance Program

Internal promotions and opportunities

Job summary

Discovery Parks Byron Bay, part of the G’day Group, is seeking a Housekeeping Manager to lead cleaning standards, rostering and training across our cabins and public areas. You’ll drive WHS, stock control and continuous improvement with a calm, decisive leadership style.

Join a team that values structured operations, professional development and guest-focused service. The role involves managing large teams, implementing policies, and delivering exceptional guest experiences at a busy resort

Qualifications

• Proven experience leading housekeeping operations.
• Ability to build and train a large team.
• Experience implementing policies and maintaining high standards.
• Calm, confident leadership with an emphasis on safety and compliance.
• Passion for structure, efficiency, and continuous improvement.

Responsibilities

• Establish and maintain cleaning standards, procedures, and training programs.
• Oversee rostering, budgets, and stock control.
• Develop maintenance schedules for cabins and public areas.
• Lead and train a strong, skilled team with ongoing workshops.
• Drive WHS, chemical handling, and safe work practices.
• Bring fresh ideas to enhance operations and team performance.

Skills

Leadership

Team-building

Policy implementation

Large team management

Structure & continuous improvement

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2500 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Parks, Byron Bay

Discovery Parks, Byron Bay is a large busy park offering our guests a fabulous range of accommodation such as deluxe cabins, fully equipped safari tents, lakeside family cabins and powered sites. With 2 pools, waterpark and jumping pillow this park is a popular destination year round.

About The Role

Discovery Parks is looking for a Housekeeping Manager to bring strong leadership, structure, and continuous improvement to our team.

• Establish and maintain cleaning standards, procedures, and training programs
• Oversee rostering, budgets, and stock control
• Develop maintenance schedules for cabins and public areas
• Lead and train a strong, skilled team with ongoing workshops
• Drive WHS, chemical handling, and safe work practices
• Bring fresh ideas to enhance operations and team performance

About You

Our ideal HK Manager takes pride in delivering exceptional guest experiences. Is ready to lead, train, and elevate standards.

• Proven experience in housekeeping management is essential
• Strong leadership and team-building skills
• Ability to implement policies and maintain high standards
• A calm and confident approach to managing large teams
• Passion for structure, efficiency, and continuous improvement

Why work for us

• Accommodation may be available at reduced rates
• Competitive pay rates
• Discounted accommodation at over 300 G'day Group holiday parks nationally.
• Discounts with our G’day Rewards Partners
• Service recognition awards
• Access to Employee Assistance Program
• Internal promotions and opportunities

Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children's Check specific to the state may be required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.