Housekeeping Supervisor

G'day Group; Onslow; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Discounted accommodation

Employee assistance program

Career development opportunities

Job summary

G'day Group in Onslow, WA is seeking an experienced Housekeeping Supervisor to lead the local housekeeping team and ensure all accommodation, amenities and public areas meet the highest cleanliness standards. This hands-on role coordinates daily operations, supports staff, and delivers an exceptional guest experience.

The ideal candidate demonstrates leadership, attention to detail, and a passion for creating a clean, welcoming environment.

Qualifications

• Experience supervising housekeeping teams in hospitality.
• Strong eye for detail and high cleanliness standards.
• Excellent communication and organisational skills.
• Ability to work in fast-paced environments.
• Willing to work weekends/holidays/peak periods.
• Knowledge of workplace health and safety practices.
• Current driver’s licence.

Responsibilities

• Supervise and train housekeeping staff.
• Allocate daily cleaning schedules and monitor workflow.
• Inspect accommodation units, amenities, and public areas for standards.
• Prepare and present rooms to company standards.
• Manage housekeeping supplies, linen inventory and ordering.
• Monitor safety practices and report maintenance issues.
• Address guest requests and resolve issues promptly.
• Lead by example and assist with cleaning during busy periods.
• Maintain records, checklists and housekeeping reports.

Skills

Leadership

Team supervision

Attention to detail

Communication

Organisational skills

Flexibility

Weekend/holiday availability

WHs knowledge

Driver's licence

Job description

About Us

G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts, and the loyalty program G'day Rewards. Employing more than 2,000 people Australia-wide, G'day Group operates the largest park network in the country, delivering an exceptional customer journey at every touchpoint.

The Role

We are seeking an experienced and motivated Housekeeping Supervisor to lead our Onslow WA housekeeping team and ensure all accommodation, amenities, and public areas of the park are maintained to the highest standards of cleanliness, presentation, and order. This hands-on leadership role is responsible for coordinating daily operations, supporting team members, and delivering an exceptional guest experience.

Key responsibilities will include, but are not limited to:

• Supervise, train, and support housekeeping team members.
• Allocate daily cleaning schedules and monitor workflow efficiency.
• Conduct inspections of accommodation units, amenities, and public areas to ensure cleanliness standards are met.
• Ensure all rooms and facilities are prepared and presented to company standards.
• Manage housekeeping supplies, linen inventory, and ordering requirements.
• Monitor safe work practices and ensure compliance with workplace health and safety procedures.
• Address guest requests and resolve housekeeping-related issues promptly and professionally.
• Lead by example and assist with cleaning duties during busy periods.
• Report maintenance issues and follow up to ensure timely resolution.
• Maintain accurate records, checklists, and housekeeping reports.

What We're Looking For

The ideal candidate will bring strong leadership capabilities, a keen eye for detail, and a genuine passion for creating a clean, comfortable, and welcoming environment for our guests. The following skills and attributes are required:

• Previous housekeeping experience, preferably in a hospitality, holiday park, hotel, or resort environment.
• Proven experience leading or supervising a team.
• Strong attention to detail and commitment to high standards.
• Excellent communication and organisational skills.
• Ability to work efficiently in a fast-paced environment.
• Flexible approach to working weekends, public holidays, and peak periods.
• Knowledge of workplace health and safety practices.
• Current driver's license

Benefits to You

In return for your expertise and commitment, G'day Group offers a range of valuable benefits, including:

• Competitive pay rates reflective of your experience and skills.
• Discounted accommodation at over 300 G'day Group holiday parks nationally.
• Exclusive discounts through our G'day Rewards Partners.
• Service recognition awards to celebrate your contributions.
• Access to our Employee Assistance Program for personal and professional support.
• Internal promotion pathways and career development opportunities.

Please note that prior to receiving a formal job offer, all candidates must consent to a Federal Police Clearance for criminal records. This role may also require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

G'day Group acknowledges the increasing global expectation to demonstrate a responsible approach to Environmental, Social, and Governance (ESG) risk factors and sustainability. Our evolving five-year ESG strategy reflects our commitment to fostering a safe, respectful, and inclusive workplace, giving back to the communities in which we operate, and protecting our natural environment for future generations.