Housekeeping Attendants - Multiple Positions

Hyatt Hotel Canberra; Canberra; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Complimentary shift meals

Laundered uniforms

Discount accommodation at Hyatt family

Training and development opportunities

Employee assistance program

Job summary

Hyatt Hotel Canberra - A Park Hyatt Hotel is seeking enthusiastic Housekeeping Attendants to join our team across Room Attendants, Minibar Attendants and Public Area Attendants. You will create a clean, comfortable, welcoming environment for guests, with duties ranging from room cleaning to minibar replenishment and maintaining public spaces to the highest standards.

We value empathetic, service-focused team members and offer training, uniform laundering, and opportunities within Hyatt’s

Qualifications

• Current housekeeping experience preferred.
• Ability to work on feet for an extended period of time.
• Clear and pleasant communications skills

Responsibilities

• Make beds to a high standard.
• Clean and sanitise bathrooms, furniture, fixtures and fittings to hotel standard.
• Remove rubbish and replace guest amenities and supplies.
• Report maintenance issues or lost property in line with hotel procedures.
• Assist guests with enquiries and special requests.
• Maintain cleanliness and presentation of rooms and public areas.

Skills

Current housekeeping experience

Ability to work on feet

Clear and pleasant communications

Job description

Summary

About Hyatt

At Hyatt we care for people so they can be their best. As we continue to grow, we don’t lose sight of what’s most important—people. Hyatt is a company that was built by family. It’s a workplace where co-workers become friends. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.

About Hyatt Hotel Canberra - A Park Hyatt Hotel

Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.

This is your chance to work with exclusive clientele at a luxurious heritage property like no other.

Hosting our Promenade Café and Tea lounge outlets providing a vibrant and immersive dining experience for hotel guests and visitors alike.

The benefits you will enjoy as a valued member of our Hyatt Family:

• Access to employee benefits such as complimentary shift meals, discounts for the Clubhouse and all Food and Beverage outlets
• Training and development opportunities with over 2000 online learning modules to support your career development

• Laundered uniforms

• Access to an employee assistance program
• Being part of a diverse and inclusive team, passionate about their work
• Discount accommodation at Hyatt properties worldwide
• Opportunity to grow and develop your career within an international hotel group

About the Role

We are currently seeking enthusiastic and service-focused Housekeeping Attendants to join our team across a variety of areas, including Room Attendants, Minibar Attendants and Public Area Attendants.

As part of our Housekeeping team, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Depending on your assigned area, you may be responsible for maintaining guest rooms, replenishing minibar items, or ensuring our public and shared spaces are presented to the highest standard.

Some of the responsibilities include:

Room Attendant

• Make beds.
• Clean and sanitise bathrooms, furniture, fixtures and fittings.
• Remove rubbish and replace guest amenities and supplies.
• Conduct visual checks of rooms to ensure cleanliness and presentation standards are met.
• Report maintenance issues, damaged items or lost property in accordance with hotel procedures.
• Assist guests with enquiries, directions and special requests.
• Perform cleaning and maintenance programs in accordance with departmental schedules.

Minibar Attendant

• Check, replenish and maintain minibars in guest rooms.
• Accurately record minibar consumption and ensure charges are processed correctly.
• Monitor stock levels, expiry dates and product presentation.
• Maintain cleanliness and organisation of minibar equipment, storage and work areas.
• Assist with stock rotation, replenishment and inventory as required.

Public Area Attendant

• Maintain the cleanliness and presentation of hotel public areas, including lobbies, corridors, lifts, restrooms and other shared spaces.
• Clean and maintain furniture, fixtures, glass surfaces and fittings.
• Regularly monitor public areas and respond promptly to cleaning requirements.
• Remove rubbish and replenish supplies and amenities as required.
• Report maintenance, safety or presentation concerns to the appropriate team.

Qualifications

Qualifications

• Current housekeeping experience preferred.
• Ability to work on feet for an extended period of time.
• Clear and pleasant communications skills

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.

To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt