Housekeeping Attendant

Accor; Sydney; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Discounted rates card

Learning programs

Career growth

CSR activities

Job summary

Accor is seeking a Housekeeping Attendant in Sydney to ensure rooms are spotless and guests receive outstanding hospitality. The role emphasizes teamwork, attention to detail, and a proactive approach to guest comfort.

You will work within a diverse team, upholding safety and quality standards while supporting guest privacy and smooth operations across the property.

Qualifications

• Experience as a cleaner or room attendant is a plus.
• Warm and welcoming communication with guests and team members.
• Attention to detail and efficient time management.
• Physically demanding role; able to navigate stairs and corridors.
• Collaborate with colleagues from diverse backgrounds.
• Reliable transportation and availability for various shifts, including weekends and public holidays.

Responsibilities

• Thoroughly clean all guest room sections, including linens, bathrooms and surfaces to a high standard.
• Follow guidelines to meet impeccable standards.
• Restock and maintain housekeeping trolleys, keep them organized.
• Use cleaning materials safely and follow protocols.
• Respect guest privacy and security at all times.
• Report maintenance issues promptly to ensure a flawless guest experience.
• Clean all assigned guestrooms to standard.
• Take initiative to add a personalized guest experience.
• Ensure privacy and belongings are respected during service.

Skills

Warm communication

Eye for detail

Time management

Teamwork

Physical stamina

Reliability

Weekend/holiday shifts

Job description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Housekeeping Attendant
As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Clean all assigned guestrooms to standard
• Take initiative to add a personalized experience for the guest
• Take ownership of guests' privacy and belongings, while ensuring exceptional service

Qualifications

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and publicholidays as required

Additional Information

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.