Housekeeping Supervisor

Accorhotel; Sydney; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

ALL Heartist

Family Discounts

ALL Loyalty

Accor Academy

Zusammenfassung

Accor in Sydney is seeking a Housekeeping Supervisor to oversee daily operations alongside the Assistant Executive Housekeeper, upholding exceptional cleanliness and guest satisfaction across the hotel.

You will supervise the housekeeping team, conduct room inspections, promptly action guest requests, report maintenance issues, support Accor's environmental program, and participate in WHS training. Accor provides development through Accor Academy and related benefits.

Qualifikationen

• Experience in housekeeping or hotel operations, preferably supervisory.
• Able to work efficiently in a fast-paced environment.
• Strong attention to detail and pride in high presentation standards.
• Excellent communication and team-oriented attitude.

Aufgaben

• Supervise housekeeping team during daily operations.
• Conduct room inspections to ensure cleanliness and brand standards.
• Ensure guest requests and special requirements are actioned promptly.
• Report maintenance issues, hazards, or faulty equipment; follow up on tasks.
• Support Accor's environmental program.
• Assist in creating a positive and productive team environment.
• Ensure safe work practices and WHS compliance.
• Participate in required training and Accor Academy modules.

Kenntnisse

Housekeeping supervision

Team leadership

Attention to detail

Communication skills

English fluency

Flexibility with shifts

Physical stamina

WHS compliance

Jobbeschreibung

Job Description

As a Housekeeping Supervisor, you will play a key role in ensuring the smooth day-to-day operation of the housekeeping department. Working closely with the Assistant Executive Housekeeper and Executive Housekeeper, you will help maintain exceptional cleanliness standards and deliver consistently high-quality guest experiences across the hotel.

Your responsibilities include:

• Supervise and support the housekeeping team during daily operations.
• Conduct room inspections to ensure brand and cleanliness standards are maintained.
• Ensure guest requests and special requirements are actioned promptly.
• Reporting maintenance issues, hazards, or faulty equipment.
• Report maintenance issues and follow up on outstanding tasks.
• Supporting Accor's environmental program
• Assist in creating a positive and productive team environment.
• Ensure safe work practices and compliance with WHS procedures.
• Participating in required training, briefings, and Accor Academy modules.

Qualifications

What We're Looking For

• Previous experience in housekeeping or hotel operations, preferably in a supervisory role.
• Able to work efficiently in a fast-paced environment.
• Strong attention to detail and pride in maintaining high presentation standards.
• Ability to work independently and take initiative.
• Good communication skills and fluency in English.
• A confident communicator with a positive and team-focused attitude.
• Flexible to work a rotating roster, including weekends and public holidays.
• Well-presented with a commitment to delivering exceptional guest service.
• Physically capable of performing manual tasks (lifting, pushing, pulling, stairs).
• Flexibility to work a variety of shifts across weekdays, weekends and public holidays.
• Have full working rights in Australia

Additional Information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities to grow your career are endless!

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide