Housekeeping All Rounder

Clear Destination Inc.; Fraser Coast Regional; On-site; AUD 46,000 - 62,000; Full time

Job summary

Clear Destination Inc. in Fraser Coast region, Australia, is seeking a housekeeping all-rounder to keep guest rooms spotless and attend to guest requests with a warm, attentive approach.

You will assist in linen management, deliver amenities, and support the housekeeping team to ensure a memorable stay for guests across shifts, including weekends.

Qualifications

• Previous housekeeping experience is a plus.
• Warm, welcoming communication style.
• Eye for detail and efficient time management.
• Able to work across weekends and public holidays, some night work.

Responsibilities

• Thoroughly clean guest rooms, change linens, bathrooms, and surfaces.
• Follow established guidelines to meet impeccable standards.
• Restock housekeeping trolleys and keep them organised.
• Use cleaning materials with care and adhere to safety protocols.
• Respect guest privacy and security.
• Report maintenance issues.
• Fulfil guest requests and deliver amenities as needed.
• Collaborate with the housekeeping team for timely completion of tasks.
• Gather used linens and transport to designated areas.
• Handle chemicals safely.

Skills

Housekeeping experience

Attention to detail

Time management

Guest service mindset

Team collaboration

Flexible shifts

Job description

Purpose

As a housekeeping all-rounder,you are a key player in the Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your role would also include delivering requests to guest rooms, ensuring there is a steady supply of Linen and amenities. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues
• Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed
• Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner
• Gather used linens from guest rooms and transport to the designated appropriate area
• Handle chemicals and cleaning materials with safety

Skills and Experience

• Previous experience as a houseperson or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays and some night work