Housekeeper/Room attendant

Quest Bundoora Serviced Apartments; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

On-site parking

Corporate uniform

Staff and friends/family rates forLeis

Job summary

Quest Bundoora Serviced Apartments in Bundoora VIC is seeking a casual Housekeeper / Room Attendant. Shifts are mornings, typically 9am to 1pm, with hours varying to meet hotel demand.

A requirement is prior hotel housekeeping experience, and you must be available for regular weekend shifts with some flexibility for pre-planned personal commitments. The role covers housekeeping for studio to 3-bedroom apartments and cleaning of common areas, ensuring presentation aligns with Quest standards.

Qualifications

• Prior experience in a cleaning or housekeeping role is essential.
• Previous hospitality/travel/tourism experience would be highly regarded.

Responsibilities

• Provide housekeeping and room attendant services for studio, 1, 2 and 3-bedroom apartments and clean common areas to Quest standards.
• Maintain high presentation standards in line with Quest brand and efficient operations based on occupancy.

Skills

Customer service

Communication

Attention to detail

Safety awareness

Flexibility

Discretion

Job description

Quest Bundoora Serviced Apartments – Bundoora VIC

Previous hotel housekeeping experience is a requirement.

Must be available for regular weekend shifts, with reasonable flexibility for occasional pre-planned personal commitments.

Quest Bundoora is welcoming new locals! Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 170 franchised properties across Australia, New Zealand, United Kingdom and Fiji. While Quest is a member of The Ascott Limited, a leading international lodging owner-operator, Quest Bundoora is locally owned and operated. We love helping our guests to get as local as they like it, so they get the warmest welcome when they check in and we have the best local tips for them to check out.

At Quest Bundoora we’re on the lookout for a new Housekeeper / Room Attendant to join our team on a casual basis. All shifts are mornings, with a typical day being 9am to 1pm. Hours may vary to meet hotel demand.

The Role

Quest Bundoora's housekeepers are highly valued members of our team, and key to ensuring positive experiences for our guests and the overall success of the business.

In particular, the role involves providing housekeeping and room attendant services for apartments studio, 1 bedroom, 2 bedroom and 3-bedroom lots and cleaning common areas to ensure high standards of presentation of the property in line with the Quest brand standards, and efficient operations based on occupancy demands and guest needs.

The Ideal Candidate

Will demonstrate a can-do, responsible, and flexible approach to work, excellent communication skills, a friendly customer service demeanor, a keen eye for detail, excellent organisational skills, discretion in guest interaction, and a strong appreciation for workplace safety. An ability to follow instructions and work quickly and efficiently to achieve individual and team goals is key.

Prior experience in a cleaning or housekeeping role ideally in a business environment is essential, and qualifications and prior experience in the hospitality, travel or tourism industries would be highly regarded.

The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

The Opportunity

The role presents a great opportunity to work with a dynamic and energetic team under the banner of the highly successful and established Quest brand.

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally and opportunities to participate in any number of events and learning and development activities. Plus on-site free parking during shifts.