Housekeeping 2IC/Room Attendant

Quest St Kilda Road; Melbourne; On-site; AUD 39,000 - 44,000; Part time

Benefits offered by this job

Onsite parking

Online learning platform

Job summary

Quest St Kilda Road is seeking a hands-on Housekeeping 2IC/Room Attendant to support the Executive Housekeeper and help grow our new in-house housekeeping team on Melbourne's St Kilda Road. The role is initially casual, averaging 24–30 hours per week with weekend shifts, and offers a pathway to permanent part-time for the right person.

You will supervise the weekend operation, prepare guest rooms, coach staff, assist with rostering and training, and ensure high quality, presentation and safety

Qualifications

• Previous housekeeping experience in a hotel or serviced apartment.
• Previous supervisory or team leader experience preferred.
• Strong attention to detail and excellent organisational skills.
• Ongoing full working rights in Australia.

Responsibilities

• Supervise housekeeping operations on Saturdays and Sundays.
• Prepare guest apartments as a Room Attendant and support the Executive Housekeeper.
• Conduct room inspections and coach team members.
• Cover the Executive Housekeeper during annual leave and other planned absences.
• Assist with rostering, onboarding and training of new team members.
• Complete maintenance, houseperson and public area duties as required.
• Assist with linen distribution, stock control and housekeeping operations.
• Ensure Quest's quality, presentation and safety standards are consistently achieved.

Skills

Housekeeping experience

Supervisory experience

Attention to detail

Organisational skills

Leadership

Job description

Quest Apartment Hotels is the largest and fastest-growing apartment hotel operator in Australasia, with more than 170 franchised properties across Australia, New Zealand, the United Kingdom and Fiji. While Quest is part of The Ascott Limited, Quest St Kilda Road is proudly locally owned and operated.

Located on Melbourne's iconic St Kilda Road, our 104-apartment hotel is recognised for delivering exceptional guest experiences and is consistently ranked among Australia's leading Quest properties.We're looking for a Housekeeping 2IC/Room Attendant to support our Executive Housekeeper as we continue to grow our newly established in-house housekeeping team.

This role will initially be offered on a casual basis, averaging approximately 24-30 hours per week (4-5 shifts & must be available Saturday & Sunday), with the opportunity to transition to permanent part-time for the right person following a successful probationary period. Employment is paid in accordance with the Hospitality Industry (General) Award (HIGA).

About the Role

This is a hands-on leadership position, ideal for an experienced Room Attendant ready to step into supervision or an existing Housekeeping Supervisor looking for a supportive team and genuine career progression. You'll work alongside the Executive Housekeeper to ensure exceptional presentation, quality and productivity across the hotel.

Your responsibilities will include:

• Responsible for the Supervision of the housekeeping operation every Saturday and Sunday
• Preparing guest apartments as a Room Attendant and supporting the Executive Housekeeper
• Conducting room inspections and coaching team members
• Covering the Executive Housekeeper during annual leave and other planned absences
• Assisting with rostering, onboarding and training of new team members
• Completing general maintenance, houseperson and public area duties as required
• Assisting with linen distribution, stock control and housekeeping operations
• Ensuring Quest's quality, presentation and safety standards are consistently achieved

About You

You'll be someone who enjoys leading by example and isn't afraid to roll up your sleeves.

You'll bring:

• Previous housekeeping experience within a hotel or serviced apartment environment
• Previous supervisory or team leader experience (preferred)
• Strong attention to detail and excellent organisational skills
• A positive, hands-on approach to leadership
• The ability to motivate and support a team
• Basic maintenance or houseperson experience is highly regarded
• Ongoing full working rights in Australia

Why Join Quest St Kilda Road?

• Opportunity to progress from casual to permanent part-time
• Help build our new in-house housekeeping team
• Genuine pathway towards Executive Housekeeper
• Work with an experienced and supportive leadership team
• Online learning platform available to you
• Onsite parking

If you're looking for a role where you can lead, develop your skills and make a genuine impact while remaining hands on, we'd love to hear from you.

Applications will be reviewed as they're received and may close early if the right candidate is found.